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Jordyn Dangelovia Google

about 1 month ago

I came here specifically for a massage to help with ongoing tension, and it really helped. The therapist was confident and knew exactly where to focus. I feel much better now! Definitely planning to come back again!

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Pamela Nolavia Google

about 2 months ago

Booked a massage here just to take a break from a busy schedule. It wasn’t rushed and gave me a chance to reset mentally. Left feeling relaxed and ready to take on the rest of the day. This is definitely a place I trust.

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Beevia Google

about 2 months ago

I had a 60-minute massage appointment scheduled at Red Rose Massage Spa. Upon arrival, I was greeted by a staff member who did not speak English. Communication was limited and conducted primarily through a translation application. I was led into a treatment room and instructed through gestures to undress from the waist up. The room did not have a door, only a curtain, which I closed for privacy. I lay face down on the table, and the individual returned and covered me with a blanket. During the massage, I experienced significant discomfort. The pressure applied was inconsistent and uncoordinated, particularly in the kidney and lower back area, causing pain rather than therapeutic relief. The technique appeared untrained and unsafe. Due to the discomfort and difficulty communicating, I requested that the massage be stopped. After dressing, I went to the front desk. At that time, I observed that no professional licenses were displayed. I asked whether the staff were licensed massage therapists. One individual stated that they were not licensed. Another individual joined the conversation via FaceTime and told me that I did not have the right to ask about licensure, claiming I was not part of a governing body. As someone familiar with professional licensure standards and consumer rights, I am aware that massage establishments are required to display valid licenses and that clients have the right to verify licensure. I expressed this concern and was then told to leave the premises. Due to the lack of visible licensure, communication barriers, the unprofessional handling of the situation, and the physical discomfort I experienced, I left feeling unsafe and concerned about the legitimacy and legality of the services being provided at this establishment.

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Jessica Hammondsvia Google

2 months ago

⭐️⭐️⭐️⭐️⭐️ From the moment I walked in, I was treated with genuine kindness and professionalism. This is a small, family-owned business, and the care they provide truly shows in every part of the experience. I booked a two-hour massage with Nina, and it was, without question, the best massage I have ever received in my entire life. I have paid significantly more for massages elsewhere, and none have come close to the level of skill, intuition, and attention Nina provided. The session was thorough, intentional, and deeply restorative. I left feeling lighter, relaxed, and completely renewed. I am not from the Lexington area, but this experience was so exceptional that I will now gladly drive four hours on a regular basis to return. That alone speaks to the quality of care offered here. I cannot recommend Nina and this business highly enough to anyone looking for an outstanding massage.

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Olivia Craftvia Google

5 months ago

My mom, sister, & I all got massages yesterday. We did the package that included the massage, hot stones, oil, and cupping. We had a wonderful experience! The staff were so friendly and made sure we were comfortable the entire time. My massage was so relaxing I fell asleep during it a couple of times. Will definitely be returning for another massage soon… the quality and prices can’t be beat!