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Moses Baskinvia Google

2 months ago

So here's an awful experience. I had been a tenant with RW for 2 years, never missed a payment and kept the property in good order up until leaving. My understanding of Texas property law is that the landlord has 30 days after the move-out date to post an itemized list of deductions for damages. This was all done, my deposit deducted from, and my refund issued. Imagine my surprise at receiving an ADDITIONAL past due balance of nearly $300 almost 3 months after I moved out pertaining to "repairs" from the home owner. Red Wagon was no help in resolving this issue, passing it on to a collections agency. The account manager I spoke with over the phone even confirmed that the balance was added after the 30-day period had expired. It's disrespectful trying to squeeze every last dollar months after I've moved out and they had ample opportunity to take it out of the deposit. Just something for y'all to think about.

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Macyvia Google

3 months ago

⭐️⭐️⭐️⭐️⭐️ Working with Angela Reese was such a great experience! She made the entire process quick and stress-free, and was always available when I had questions. Angela kept me updated every step of the way and made sure I felt comfortable and confident throughout the move. You can tell she genuinely cares about helping people find the right home. I’m so thankful for her help and would definitely recommend her to anyone looking to rent through Red Wagon Properties!

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Audrey Wheelervia Google

3 months ago

⭐️⭐️⭐️⭐️⭐️ Angela Reese made our entire rental process so easy from start to finish! She was always quick to respond, patient with our questions, and went above and beyond to make sure everything went smoothly. Moving can be stressful, but Angela’s professionalism and kindness made it feel effortless. We could tell she truly cares about her clients and takes pride in her work. I’d highly recommend asking for Angela if you’re looking to rent or buy with Red Wagon Properties — she’s amazing!

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Toniann Garciavia Google

4 months ago

Honestly the best experience I’ve had in all of my rental history. Because of the negligence of a rent by owner situation we had, we only had 2 weeks to find a place and move out of our current home. Angela processed our application super fast and was extremely helpful with each step. Meredith was so friendly and helpful when we did our inspection. She guided me on what to do for our inspection report. Susan at the front desk was so sweet and helped us gather our deposit and move in info. Joe the realtor was super cool and friendly and helped our little family find our dream home after a few properties were already taken that I had my eye on. It helps a lot that once you apply, you can use the application for any available home so you aren’t stuck paying multiple application fees! I’m just really impressed by this team. I know bigger management companies get a bad rep but not this one. Thank yall for everything you have done for us. I know our stay here will be full of love, laughter and memories with my little family!

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TXMRP Adminvia Google

4 months ago

We are proud to be a vendor with Red Wagon. Their teamwork and communication are on another level — they are always quick to respond and provide updates. Jennifer has gone above and beyond to make sure everything is done right and taken care of in a timely manner. What truly makes this company stand out is their commitment to not only their vendors, but also to the owners and renters they serve. It’s a pleasure working with such a dedicated and professional team to get the job done right every time.