Moses Baskin
So here's an awful experience. I had been a tenant with RW for 2 years, never missed a payment and kept the property in good order up until leaving. My understanding of Texas property law is that the landlord has 30 days after the move-out date to post an itemized list of deductions for damages. This was all done, my deposit deducted from, and my refund issued. Imagine my surprise at receiving an ADDITIONAL past due balance of nearly $300 almost 3 months after I moved out pertaining to "repairs" from the home owner. Red Wagon was no help in resolving this issue, passing it on to a collections agency. The account manager I spoke with over the phone even confirmed that the balance was added after the 30-day period had expired. It's disrespectful trying to squeeze every last dollar months after I've moved out and they had ample opportunity to take it out of the deposit. Just something for y'all to think about.






