Madison Ward
After I cancelled my membership they restarted it 6 months later and charged me for 3 months before I realized it. They said it was a system glitch that did it and they'd contact corporate to get it fixed. That was October of last year. The manager here won't help you, and if you try to contact the company yourself the email address is undeliverable. They will delete negative reviews off their fb page so nobody knows they can easily do this, and I'm not the only person its happened to unfortunately. Very disappointed since other than that the services were good and I would have resumed my membership after my pregnancy, but these shady business practices are a deal breaker. Be very careful! Get your membership cancellation in writing and ask them to delete your payment info otherwise your CC company could side with them.






