Jason Poff
UPDATE: moving from 5 to 3 stars. I still think the bike is mostly great (see below). Recently the thing that's been bothering me is that the electric motor hub on the rear wheel prevents accessing the inner pad adjustment for the disc brake (not enough space to fit a stubby allen wrench). While I can still use the adjuster if I remove the brake caliper from the frame, it makes the whole adjustment process a bit more cumbersome. I don't think this is a unique issue to this e-bike, as I've seen the same issue on several e-bike internet forums. However, it does feel like a design flaw that is pretty easy to catch. I'm moving to three stars for now because when I contacted customer service about the issue they dismissed my concern saying all the adjuster does is hold the brake pad piston and I don't need to adjust it. While I disagree, because you need to move the pad in as it wears, I was mostly displeased with how they handled my complaint. I mostly felt dismissed. ORIGINAL: I got the Core-5 e-bike (I don't think it's sold any longer, but it was the budget commuter option) but it has been great for 7 months of commuting so far. I live on a hill up about 200 feet, 6-7% gradient, so it's awesome being able to get home without sweating buckets like I used to. Battery usually last me 6-8 days or so of 2 miles each way, and I can take it anywhere I need in my small town just as quickly as a car. It's rather large and cumbersome to store in my 2nd floor apartment, but we treat it as our second car so it's worth the extra effort. I'd recommend the bike, I have had zero problems so far.
