RC
Rocket Carwash
Rocket Carwash: Fast, friendly car washes with reliable vacuums and helpful staff.
3.1
Car Wash
$$
Rocket Carwash: Fast, friendly car washes with reliable vacuums and helpful staff.
Rocket Carwash is a Lincoln, Nebraska car wash located at 6135 O St. It offers car wash services with vacuums that work well and bays stocked with clean towels and cleaning products. Customer reviews praise consistent quality and friendly, professional service from Josilyn and her team, with quick issue resolution. Some reviews note subscription pricing concerns and isolated incidents, including damage claims, streaking, and rude interactions.
No photos available
Quick exterior wash to remove dirt and grime, perfect for a fast clean.
Comprehensive cleaning including undercarriage, wax, and tire shine for a showroom finish.
Monthly plans offering unlimited washes at discounted rates, with options to fit your needs.
Complimentary use of powerful vacuums and clean towels for interior detailing.
Support for any damage issues during wash, with a process to address and resolve concerns professionally.
Overall rating
turbokundo
I thought I signed up for a basic plan, but was charged much more than expected. Customer service refused a refund and cited a voice recording I don’t remember consenting to. Misleading communication be cautious before signing up.
Jake
I never leave bad reviews but when I buy a BRAND NEW VERHICLE and brand new decals.. the truck has never been through any other carwash and the the second carwash I get ever and both first and second were at Rocket. Both times I hand dried because their dryer thing at the end of the carwash is so nasty it was like dirt water so I literally got out both time to dry it and finish cleaning now dirt water off the truck. TONS of scratches from front to back scratching my brand new truck and decals. Secondly , the customer service following up with the problems were horrible. I can share with anyone that wants to see how unprofessional it was. It took several emails to even get the person name to know who I was even talking to. Then to find out he must own the company because he wouldn’t let me talk to anyone else. He kept saying I am the manager and there’s no one else to talk to. On top of every email response that I received, started with some reasoning of why he doubts that it happened at this location. Including how he could possibly see scratches on my dirty truck before it went through the carwash on the cameras but he couldn’t see them clearly off of the pictures that the rocket employee took and sent him. He ended up telling me I need to wash the truck and send pictures within a week otherwise he’s gonna end the claim. Well I’m also a business owner, I don’t have time to wash my vehicle on demand specially when it was nasty dirty weather out and it would’ve been a wasted trip because of the weather and it’d be dirty the same hour or even on the way home. The rocket employee took several pictures, there’s no way he couldn’t see the scratches in those pictures and he wouldn’t let me take it to show anyone in person. I also took the truck to a body shop and they quoted $1,000 for a detail to buff out the scratches. That’s without even fixing the decal!!!!!! STAY AWAY FROM HERE
Jeff Arntzen
Great place
Kristen Nett
I had a great experience - Jaycee was super helpful and friendly! I appreciate it!
Carol Straube
Get through the wash in a minute. It goes so fast one could get motion sickness. Then they are constantly out of towels. So you can’t even wipe off everything the wash missed.
Barry Holbrook
Car was still dirty after going thru the wash. Mind you, it wasn't that dirty to start. Overpriced and ineffective
