Esther Vel
My initial review was five stars because I was very satisfied with the service. However, I later discovered that I was given incorrect information about the financing. The technician told me there would be no interest for the first few months if I chose financing, so I decided to go that route. Because I trusted what I was told, I did not carefully review the contract before signing, which I acknowledge was my mistake. Unfortunately, there was interest, and I have been paying it. While I was extremely happy with the quality of the service, I am disappointed by the misinformation I received. I felt misled and manipulated. Had I known there would be interest, I would have paid in full from my savings instead. Due to this experience, I am updating my review.
