Roof Doctors Sacramento County

M

Mary Mussellvia Google

16 days ago

1/14/26 Paul Puscizna came out today and sealed the storm damaged areas. He was professional, pleasant, and did a great job. Thank you!

K

Kyle Normandvia Google

25 days ago

Had a roof leak. They were out to preform inspection within 2 hours. Gary was professional and quick. Roof doctors are easy to work with and knowledgeable.

C

Chris Meiervia Google

3 months ago

Troy from The Roof Doctors was awesome! He showed up fast, checked everything really thoroughly, and made sure I understood what was going on with my roof. Super easy to work with and very professional. Highly recommend!

R

reza sadoddinvia Google

about 1 year ago

I hired this contractor to replace my roof, expecting a professional job. Unfortunately, the experience was far from it. They started the work and met with the city inspector on hour 1 of project, who informed them that part of the roof needed a slope adjustment. Despite this, they started the job and failed the inspection and then abandoned the project without completing it. The worst part? They left the roof uncovered, leading to leaks in my home for three nights in a row. When I reached out for answers, I was told to find another contractor to fix the slope issue so they could "come back later" to finish, which was unreasonable and unprofessional. It took countless calls to get any clarity on whether they would actually return, and in the end, I had to hire a new contractor to finish the job. After all this, they still had the nerve to send me a bill for almost 95% of the contract, despite leaving my property in a vulnerable, incomplete state (even area-wise, the incomplete part was more than 30% of the all job). I’ve since filed a complaint with the California Board of Licensed Contractors and talking to attorneys for my next steps. Homeowners deserve better—do yourself a favor and look elsewhere for a reliable, responsible roofing contractor." Update: they have reached out to me by phone and email bully me into paying for the work they didn't finish by saying that we are putting a lien on your property. I just informed CSLB and my lawyer immediately.

A

aaron matthewsvia Google

over 1 year ago

This is hands down one of the worst companies I've ever had to deal with. I was charged $27,000 for an 800 square foot roof. Yes you read that correctly. Recipts can be added as proof. The first roof that was placed on was horrible in every way. It immediately began pouring water into the house both in the bathroom and kitchen. It turns out roof doctors only hires contractors. The previous roof drained properly until roof doctors. The entire top of my house held and maintained water and began ruining the property. It took a LAWYER before they would even agree to replace the first roof they put on. It took over 50 plus emails. Roof doctors never once called me. They will not answer any specific emails so they can attemp plausible deniability. Over time I'll release every email with the CEO Craig Young and Lisa. They attempted not to fix the issue until my lawyer emailed them on a breach of contract. I have had to continue to pay out of pocket to get things done correctly because roof doctors will not pay the contractors for all the materials. (For instance look at the photo of the facial board below. This was installed by roof doctors and was cracked and broken within 3 months. They refused to replace this. The contractors said the CEO was aware of the problem and many emails were sent only to be fully ignored. I had to pay out of pocket to have it done right) As you can see from the photos no grading was done. They refused to put any covers over my drains after removing the ones that were there. They were warned that this would cause immediate clogs but they ignored those emails (all will to be uploaded) until my entire drainage system clogged even with maintenance. Ill uploas emails from the CEO where they admit they subcontract our their jobs. Be warned that this company will attempt to rip you off, will attempt to minimize any contact with you. You will need a lawyer to get any traction. My roof was installed last year before October and it took 50+ emails and 6+ months before any realistic action other than patching. I highly advice going directly to the contractors that roof doctors use. You will save yourself a lot of money and a lot of hassle. I'll continue to upload photos of the roof they tried to sell me for $27,000.