RP
Roto-Rooter Plumbing & Water Cleanup
Your trusted partner for fast, reliable plumbing and water damage solutions in Dallas.
4(5 reviews)
plumber
$$
Your trusted partner for fast, reliable plumbing and water damage solutions in Dallas.
Roto-Rooter Plumbing & Water Cleanup provides expert plumbing services and water damage restoration for residential and commercial clients in Dallas. With a 4.8-star rating from over 1,000 reviews, we specialize in emergency repairs, drain cleaning, and comprehensive water cleanup. Our licensed technicians, like Ken, Robert, Jose, Skyler, and Steven, are known for professionalism, clear communication, and efficient solutions. We offer 24/7 emergency response and upfront pricing to ensure peace of mind. Whether it's a burst pipe, leak, or drainage issue, trust us to restore your property with care and precision.
No photos available
24/7 response for burst pipes, leaks, and urgent plumbing issues to minimize damage and restore functionality quickly.
Professional drain cleaning services using advanced tools to clear blockages and prevent future problems in sinks, toilets, and sewers.
Comprehensive water extraction, drying, and restoration services to repair damage from floods or leaks and prevent mold growth.
Video camera inspections to diagnose pipe issues accurately, followed by efficient repairs or replacements for long-lasting solutions.
Routine check-ups and maintenance services to keep plumbing systems running smoothly and avoid costly emergencies.
This is my personal feeling and opinion. They may have good skill plumber, but my feeling is not friendly attitude for customer. Feeling would be they unilaterally impose their own ideas and methods and aggressive It seems they lack services and approaches that are tailored to the customer's needs. I paid everything before their work done, but they have not done. When we found the hot water line leak underneath the house, they took care of it immediately. After it needed to be installed drain to out our house, they are good job, but they asked us to pay for this before work is done. I was OK with the payment before they finished, but they did not say when the excavator people come, he said maybe this afternoon or tomorrow morning. Excavators came in next morning and worked to install the drain, but they did not finish the job, and we got complaints from neighborhood. Here is the picture they done. After they work done, they notice they should work more correctly, and they contacted us. On Friday, 12/19/25. 11:39 am. we had a phone call and conversation with plumber that he worked our hot water leak, and at that time he said excavator people come Saturday, but he did not mention what time, and he said he will find out what time they come in Saturday. But I have not received the update about what time excavator people come in Saturday. On Saturday, 12/20/25. 8:47 am. He called me and excavator people will be there, but we were not home because he did not update what time excavate people came on Saturday. Plumber said we will come Tuesday, Not Monday. We have nothing to do to fix or figure it out for our possible leak more than 1,696 gallons...that we received the Irregular water usage from City...
Steven was amazing he was in and out and got to the problem within minutes of being here. He was very professional and sufficient explaining what was going on and after fixing the issue even testing to make sure the problem was gone. I would recommend Steven for future if any issues. Thanks Steven you helped me a lot!
Skyler was fantastic! I have never had a service done before but he explained everything he was doing and made us feel better about our issue. He was fast and efficient! I would highly recommend to anyone needing great service!
Last night around 6 PM, a pipe burst under our kitchen sink. We called Roto-Rooter, and they assured us someone would be out as soon as possible. Ken, the water damage field supervisor, showed up quickly, assessed the issue, and thankfully confirmed that our water damage was minimal. He was very professional and upfront that it might be a few hours before a plumber could come since they were handling some big jobs. Around 9 PM, the home office called to let us know the earliest available appointment would be first thing in the morning, and they even offered a discount for the inconvenience — which we really appreciated. Robert arrived promptly this morning, was super knowledgeable, and explained all our options clearly. He worked efficiently, and our sink is now back to normal! We’re giving 4 stars only because we had to wait until the next day for the repair, but overall, the experience was great. The team was professional, reliable, and took good care of us. We’d definitely recommend Roto-Rooter!
Roto-Rooter came at a no cost estimate and sent Jose in about an hour. He was very professional and courteous and was able to communicate with us in English and Spanish for me and my husband. He gave excellent service and was very knowledgeable. We were very happy with the service despite circumstances of the problem. He held solve our issue and we are happy it includes a video at a later time of our pipes.
Claim Roto-Rooter Plumbing & Water Cleanup to update business info, respond to reviews, and access analytics.
