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Round1 Bowling & Arcade Stonestown Galleria
Your ultimate destination for bowling, arcade games, and family fun in San Francisco!
4(5 reviews)
arts-entertainment
$$
Your ultimate destination for bowling, arcade games, and family fun in San Francisco!
Round1 at Stonestown Galleria is a premier entertainment hub offering a wide range of activities for all ages. Enjoy bowling lanes, an extensive arcade with claw machines and dance games, karaoke rooms, and delicious food options including pizza, ramen, and ice cream. Perfect for birthday parties, group events, or casual outings, we provide a clean, spacious environment with friendly staff to ensure a memorable experience. Located in San Francisco, we're your go-to spot for fun and excitement.
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Play a variety of arcade games including claw machines, dance games, and ticket-redemption games with unlimited play options for parties.
Enjoy modern bowling lanes suitable for all skill levels, perfect for casual play or group events in a fun atmosphere.
Host memorable birthday parties with packages including game cards, pizza, soda, and space for celebrations, with options to bring your own cake.
Sing your heart out in private karaoke rooms, ideal for groups looking for entertainment and bonding time.
Savor a selection of food like pizza, ramen, and ice cream, along with beverages at our dining area, though service may vary.
We booked a 2-hour Arcade Birthday party here and the kids had a lot of fun. The package included 2 slices of pizza per person and refillable soda. Pizza was delicious and came in a big piece. They would bring the pizza out to the party 30 mins toward the end of the party time. You are allowed to bring your own cake or dessert, but no outside food. Although they will provide paper plates and napkins, I would recommend you bring your own as they have a limit on the amount of plates which won't be enough if you will use them for both pizza and cake. You also have to bring your own utensils, knife, candles and matches. They will provide 2 cards per person for the Arcade game. One card already has 500 tickets loaded in it to redeem and can be used to play games according to the credit in there. Another card can be used to play games on the machines that have either blue or green color on the card swiping slot. I believe this one is an unlimited play within the 2 hours party time slot. The staffs were nice, but it was confusing at first as one person said one thing and another person said another thing. We were confused about how to use the cards as the instruction was not clear at first, but later on the manager helped us by taking his time to walk and explain to us. Once we knew how the cards work, the fun time began! Overall, it was a fun birthday party for my kid and friends (teenagers) as they could just independently explored the space and played games together. I will definitely throw another birthday party for my younger one here later on.
Parking was relatively easy, especially after 10pm. We got a spot up front. Security was welcoming and we appreciated the process for getting in. The place it fairly large with lots of games to choose from. My partner really enjoyed the dance games and I really like the prizes in the claw machines. The machines themselves did feel rigged though, despite me winning a couple of prizes from them. The claw in the medium sized machines felt so weak. The only food we tried was the ice cream, which was good because a scoop was only $1. I did pass some people in the eating area with food and it didn't look appetizing at all. I would recommend eating elsewhere before or after coming here.
The place was convenient. It was spacious, clean and the staff were friendly and helpful. Defo willing to come here again!
Round1 is probably my favorite place to go for arcades and claw machines. The area is pretty spacious. It seems the food/dining area was short staffed as it took a while to order and receive food (self kiosk was down), but great experience overall.
Edit after multiple visits (10+) There are still a lot of issues they need to work out. There are too few workers working the claw machines, it takes a long time to flag someone down if you win something and need their help to get it. The heat is on way too high, I always get sweaty when I come here even in shorts and a t shirt. The ice cream is often sold out, and in general the customer service is lacking. We lost some credits on our card due to some system error - they could do nothing to help multiple times because the manager wasn't working at the hours we went. They suggested we follow up online with customer service. I emailed them through the website and they responded to me once and then ghosted me after without solving the issue. The manager at the stonestown round one needs to do better. We've visited the other round 1's in the bay area and they ate much better managed. This one probably gets thr most visitors so they should hire better staff before they drive away their customers. _______________________________________ Edit: most definitely better than Dave and Busters - but gotta ding em because of some system errors, points disappeared from my card. There was no manager on premise on very normal hours that could help. We had to come back to talk to the front desk multiple times and the issue has still not been resolved. The assistant manager suggested we reach out to corporate?? Probably better than Dave and Busters over at Serramonte but it just opened so there are growing pains. Like others have mentioned the machine payout rates are kind of low. We spent $100 and won 1 medium sized plushie and 4 small ones. The food seems to be pretty decent. Not too expensive and a good selection. Haven't tried the bowling yet. Will definitely come back, the kids love it. Currently the main entrance with escalator is not open yet and the back stairway is very narrow and not very accessible for those with mobility issues or strollers. Edit: main entrance is now open although seems like there are issues with the escalator. We have come back several times. Overall great addition to stonestown, I always welcome more entertainment and food options at malls. The machines are a little less rigged now that we've learned some more techniques with the claws (youtube it, there's a lot of videos with tips)
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