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ROYCE' Chocolate at Westfield Valley Fair

Indulge in exquisite Japanese chocolate delights

4.4(5 reviews)
retail-store
$$$
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About

Located in the vibrant Westfield Valley Fair, ROYCE' Chocolate offers a curated selection of premium chocolates from Hokkaido, Japan. Since opening in November 2020, this chocolate haven has gained a reputation for its smooth and flavorful treats, including unique blends like Ghana Bitter and Uji Matcha. Customers rave about the exceptional service, especially from staff like Jacqueline, who provide knowledgeable guidance in selecting the perfect indulgence. Whether you're looking for a special gift or a personal treat, ROYCE' Chocolate is a must-visit destination for chocolate lovers in the Bay Area.

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Location

2855 Stevens Creek Blvd, San Jose, CA 95128, USA

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Services

Premium Chocolate Selection

Handcrafted chocolates from Hokkaido, Japan, including signature flavors like Au Lait, Ghana Bitter, and Uji Matcha.

Gift Packaging

Elegant gift-wrapping and personalized service for special occasions, with knowledgeable staff to assist in selection.

Tastings

Sampling of select flavors to help customers choose their favorites, subject to availability.

Retail Sales

Purchase of packaged chocolates, with prices around $18 per package, available for takeaway.

Customer Assistance

Friendly and knowledgeable staff to guide customers through product choices and provide recommendations.

4.40 · 5 reviews

Overall rating

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KikiMochi

via Google
· 7 months ago

I came back from my Japan trip about a month ago and bought a box of Royce Chocolate Uji Matcha from Kyoto after getting a sample at one of their stores in Japan. It was honestly one of the best chocolates I had during my trip. Smooth, rich, and perfectly balanced. On 12/17/2025, since I live in the Bay Area, I decided to visit a local Royce store. I asked what their top selling flavor was, and the cashier recommended the Au Lait. I then asked if my wife and I could sample it, but the cashier said they only had matcha available for sampling. I was not really sure how to react, since I personally do not like buying chocolate blindly without tasting it first, especially when there are multiple flavors. I assume they did not want to open a new box just for sampling, but it still felt awkward and disappointing. In the end, we left without buying anything. The chocolate itself is amazing based on my experience in Japan, but this visit felt uncomfortable and discouraging since we could not try any flavors beyond matcha.

D

Dhwani Thapar

via Google
· 9 months ago

The ghana bitter chocolate here is phenomenal, but even more noteworthy was the amazing service provided by Jacqueline - she was so helpful, patient, and knowledgeable when helping me select the right gift for a loved one. She really went the extra mile - I’ll definitely be coming back! Thank you!

R

Rob Haworth

via Google
· 10 months ago

Excellent chocolate, smooth and flavorful. Tastings helps narrow down the choices.

K

Kheni Piyush

via Google
· 1 year ago

In A Nutshell: -Royce Chocolate from Hokkaido, Japan is hands-down the best in the world. -This location opened up in Nov. 2020. -The first time I tried this chocolate was during one of my trips to Tokyo at the Narita Airport. -The Bay Area is so lucky to have this so close since it's very hard to find. -The prices aren't bad either at $18 a package. Overall, if you love chocolate, grab some Royce!

D

Dude

via Google
· 5 years ago

In A Nutshell: -Royce Chocolate from Hokkaido, Japan is hands-down the best in the world. -This location opened up in Nov. 2020. -The first time I tried this chocolate was during one of my trips to Tokyo at the Narita Airport. -The Bay Area is so lucky to have this so close since it's very hard to find. -The prices aren't bad either at $18 a package. Overall, if you love chocolate, grab some Royce!

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