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Bri Lipfordvia Google

about 2 months ago

We were recommended this spa because of its high ratings and multiple reviews claiming they work well with anxious dogs. Unfortunately, our experience was the complete opposite. We gave this place three chances, and every visit was disappointing. The first two times, my dog left looking like he barely received a haircut at all, yet I was charged $115 each time (not including gratuity). There was little to no noticeable grooming done, which was frustrating but we decided to give them one last try. For the third visit, I specifically requested a buzz cut since the previous cuts clearly weren’t sufficient for my dog’s maintenance needs. About two hours into the appointment, I received a call saying my dog was “highly anxious” and that they could not finish the groom. When I arrived, I was shocked—only two of his legs had been cut, poorly, and my dog was visibly distressed. Despite barely grooming him at all, they still attempted to charge me half the price of a full groom and suggested that I medicate my dog with anxiety medication before returning. For a business that has many reviews on being skilled with anxious dogs, this is unacceptable and irresponsible. Between the excessive pricing, lack of results, and how this situation was handled, I will never return and would strongly caution others—especially those with anxious pets—to look elsewhere.

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Mark Riggsvia Google

3 months ago

We found Sally’s Paw after meeting some of their staff at a restaurant—everyone was so friendly and clearly enjoyed working together. Our previous groomer retired, so we gave Sally’s a try and it’s been fantastic. Benji is amazing with our pup, Lucy—so kind and gentle every time. Highly recommend Sally’s Paw: locally owned, super affordable, and well worth it.

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Andreavia Google

5 months ago

We’ve been working with Benji for a couple of months now and while the grooming has been excellent I’ve really appreciated her patience and positive attitude with my puppy Phoebe. Phoebe can be a little anxious but Benji’s willingness to work with her has been reassuring, and her flexibility in “tweaking” her cuts to find the best fit for Phoebe and I’s lifestyle has also been great. Thank you Benji! ☺️🐶

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Lisa Lapinavia Google

8 months ago

This was our first time at a groomer and we had the best experience! Our dog is a 5 month old puppy and she was treated so well during her visit. Sally’s creates a calm, safe, and fun environment for the dogs in their care. We will definitely be back! 💕

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Emily Torsneyvia Google

over 1 year ago

I had a wonderful experience at Sally’s Paw Spa! Benji took the time to thoroughly review my grooming preferences before the appointment, ensuring everything was perfect. The staff was incredibly kind, and my Golden Retriever was comfortable throughout the process. When I picked him up, he was relaxed and waiting. He looked absolutely beautiful—I had forgotten what he was supposed to look like! Lol. Highly recommend Sally’s Paw Spa for anyone looking for a caring and professional grooming service!