Donna Perez
0 Stars across the board !!!! Idek how they have good reviews fr ! I came in for a new back glass maybe 3-4 months ago , picked up my phone after 2 days because "they were waiting for the part" & apparently a battery because "it was broken" mind you it was charging very well and I had no overheating problems or anything, I'm 90% positive they broke it taking off the back glass or stole it . They didn't even charge me for the "new battery" .I was at work so I couldn't pick it up , had mom pick it up for me , later on that night I went to FaceTime someone and neither of my cameras worked, my phone died that night and never turned back on all the way . Apple and then black ,all night long over and over, I was actually scared it was gonna explode, I kept it in a box completely away from me . Went in as soon as they opened the next day to figure out the problem . Now I haven't had a phone for going on 3 days at this point . They take a couple hours to fix it and as soon as I pick it up they ask me to check the cameras (which had no prior issues) . As soon as I open my camera, it shows me that "fake parts" have been put into my phone . I go to settings and boom another notification about a fake battery in my phone . My back glass broke 2 days after I had finally gotten it back and with a case I bought there that a worker had recommended, mind you I hadn't even dropped my phone AT ALL ! Now couple months later both of my cameras are blacked out not working , Like I get it , it's not too expensive but advertise that you use fake parts or reps . Shitty shitty work ALL the way around ! Like shut her down fr or DO BETTER . No wonder someone was cussing you guys out the first day I went in there, should've taken that red flag and ran w it but we live and we learn . Just STAY AWAY !!!
