Diane Santos
Tried to do passport photos here, Appointment did not start on time. Office was hard to find, on side of Kettner but no door or unit sign. Part of condo building with green metal gate entrance to the unit. He was 15 mins late, owner did state his office was being remodelled so when I went in, there was no surprise to the disarray. Waited another 12 mins for photo printing, but then the prints were not of approval state so we re did the photos. He was nice about me selecting the image of choice. The next problem, after 45 mins being from the start time and still no printed photos. He processed my order with Rush My Photo app to be printed at Office Depot. I walk to office depot 4 mins away, and the biggest frustration — they discontinued all Rush My Photo service printing. Office depot will only print what was ordered on their sites. And Office Depot doesn’t take any pics onsite. Overall, wasted an hour, did not receive the passport photos, was told by business to try UPS. Gave two stars cause the guy was nice, and did call to to help me at Office Depot but BIG overall process was a waste of a customer’s time.
