Services Offered
Sneaker Sales
Wide range of premium and limited-edition sneakers from top brands.
Sportswear Retail
Curated selection of athletic and casual clothing for men and women.
In-Store Shopping
Browse and try on products in our Cardiff location with staff assistance.
Brand Consultations
Expert advice on the latest trends and styles in footwear and apparel.
Gift Vouchers
Purchase gift vouchers for use in-store or online at affiliated retailers.
Reviews
1.4(5 reviews)
Rating Distribution
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4
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3
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4
M
Mr Whyte
via Google
11 months ago
Excellent customer service from staff management are completely useless stand around thinking their fly boys what lemons your their to work not in a fashion show arrogant rude and what an awfull representation of your franchises these guys are embarrassing to your company lol
A
Angharad Evansvia Google
over 2 years ago
Size online have sent the wrong item 3 times. When I want white trainers I DO NOT want animal print. The last time they assured me the product code had been updated. I got sent a £20 gift voucher which I assured I could spend at Size online, when I couldn't - it was just JD Online (I don't generally like JD' stock). I used to get all my trainers from WellGosh and NEVER had an issue. The first time I called Size customer service the lady couldn't have cared less, the second time I was given incorrect information. Now I have given up and written a review as this is awful customer service. JD clearly don't give a hoot about people who are passionate about their trainers, its not just about the numbers/ units sold. This is a treat for me. This is my thing. I will never order from JD or Size again. I order over 25 pairs of trainers a year - it may not be much to you as a business, but I'm guessing other people are being treated the same....
C
Carl Tvia Google
about 3 years ago
I wanted to try on two hoodies and a T-shirt today 28/01/2023 which I was intending to buy. This was £245 worth of clothing. The changing room was “out of order” so I put them back and just left! They just couldn’t be bothered..poor service!
B
Benjamin Watkinsvia Google
over 4 years ago
Very poor online customer service. 13 days after placing my order online I contacted them only to be told it was lost in transit on day 2 by the courier. No communication was sent to me and it took me ringing to find out. They could see this was the status within 5 seconds of looking at my order so clearly some form of notification was present. On agreeing for them to resend, I have not been provided with any updated order or tracking information.
G
Gavin Breenvia Google
over 6 years ago
I love the size? chain of shops; I regularly buy trainers from them in store and online. Haven't had the best of experiences in this particular branch though. Last time I visited I was the only customer in the shop, got completely ignored by staff while they congregated in the middle of the shop for a chat. I had my son with me in his pram so I guess I may not of looked like I was going to buy something. Ended up ordering what I wanted online instead.
