Ashley Price
I just wanted to share to the owner that I was considering taking my kids to your location today, but after reading the reviews, mainly your responses to them, I have decided not to be a patron in your establishment. Your responses to reviews that seem valid and respectfully outlined, seem more concerned with making excuses instead of addressing the issues outlined. I see patterns of the same issues being brought up, staffing issues, staffing attitude and cleanliness, yet the majority of your responses do not address these with specific action items planned to take to improve them, instead I see excuses and an attempt to explain away the concern rather than addressing it. This gives me little confidence that I won’t experience the same issues outlined in the reviews. My rating is a direct reflection of your response in handling customer concerns.






