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Adam Hajjivia Google

about 2 months ago

If I could give less than one star I would. I had a warranty for the screen, before the tech even shows up they kept saying that these bright white spots of discolouration are normal!?! Refused to do anything but repeat this is how the TV is supposed to look. The tech literally said that when the screen is white you can’t see the bright white lights ???

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Exquisite Dremoravia Google

6 months ago

Excellent service. Twice now I've used STS to diagnose and repair Sony products despite them not being an "official" service partner. Both times I've had great customer service a reasonable price and a lasting repair. Thanks STS!

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i am the wingmanvia Google

6 months ago

They are not at this address anymore and they no longer fix TVs according to the person I spoke to after driving across town to the shop where I used to bring TVs for repair and where I was always happy. Update your Google profile. Especially the address. You wasted my time.

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Svia Google

about 1 year ago

Refuses to communicate since September. Waiting to have my TV repaired or replaced via Visions Electronic Warranty. Ignoring customers for months on end equal me never using your business and ensuring others don't as well. EDIT: Visions got the ball rolling on this company. They finally sent out technicians to fix my TV and it got fixed in a week. Not sure why this had to take 5 months with no communication but I'll increase the star rating simply because the technicians were great. The company on the other hand is not a company I ever want to use again though.

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Morgan Windlevia Google

about 1 year ago

First they came out to diagnose our issue and said we could order the part and install ourselves. We reached out to LG regarding the motherboard for our TV and they said it would not be possible to self install. They don’t know what they’re talking about. We got the part for free through LG on our own and then Ken quoted us $100.00 to install since they came out the first time to diagnose and they wouldn’t charge that again. My wife took the day off work to get the part installed. They no showed. Then I stayed home today to have them finally come install this before Christmas. They were here maybe 30-45 minutes and then claimed I owed $260.00 for labour and “driving time”. They GOUGED us. Now we paid $360 total to have a part installed on our LG TV + 2 days off work (they give a 4 hour window on when they will show up - if they show up). saying it was “driving time”. We live inner city Calgary which is in their driving limits in their website. Do not trust them. Con artists.