Roger Foisy
Pretty awful. They have a location (that was never open the two days I stayed there) at the Westin Lake Las Vegas Resort. The front desk agent said I'd be better off renting from another company in the Lake Las Vegas Village, but I went ahead and reserved with Stoked Adventures since they rent right from the Westin. Problem 1. the website gives 9am as the open time, so I reserved for 9am. Problem 2. I got a text msg from Stoked saying they changed my time to 10am, as they don't actually open at 9. 10 isn't ideal, as I begin zoom meetings around then, but I adjusted my schedule. Problem 3. the next morning ~10am, I get a txt from Stoked that they had to cancel and are refunding me. Something about an employee being sick. Super unprofessional outfit. I am writing to Westin to let them know that this isn't a good partnership and they should discontinue it. All I saw was an unmanned desk in the Westin lobby, no sign of life from Stoked and a pretty awful experience, which according to the Westin folks, is not uncommon.
