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Sullivan Tire & Auto Service
Sullivan Tire & Auto Service: Fast, thorough tire and auto service with clear updates.
1.8
Auto Repair
$$
Sullivan Tire & Auto Service: Fast, thorough tire and auto service with clear updates.
Sullivan Tire & Auto Service is an auto parts store and repair shop in Boston, MA, offering tire service, alignments, and general car repair. Customer reviews highlight fast turnarounds, helpful updates, and courteous service, along with concerns about price and experiences that vary by visit. Located at 950 Commonwealth Ave, the shop serves drivers needing tire replacements, rotations, and brake work with clear communication throughout the service.
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Wide selection of tires for all vehicle types, including mounting, balancing, and rotation services.
Comprehensive brake inspections, pad and rotor replacements, and caliper repairs to ensure safety.
Precision alignment services to improve handling, tire wear, and overall vehicle performance.
Expert troubleshooting and repairs for various automotive issues, from engine problems to electrical systems.
Regular tire rotations and maintenance checks to extend tire life and enhance driving safety.
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Overall rating
Farhad Ibrahimzade
The staff performed tire service on my car without consulting with my tire insurance provider, thus forcing me to pay for the service out of pocket instead of it being covered by the insurance provider. They also do not keep a regular stock of black wheel weights which ruins the esthetic of premium cars.
Thiago Fonte
This shop is dangerous. The old man who quoted the service and charged me for the work done is EXTREMELY rude and impolite. I took my car to the shop to have the brakes checked and asked if it was possible to remove some scratches caused by the windshield wiper blades. They charged me an exorbitant amount to replace the brake pads and rotors unnecessarily and created new scratches on the entire windshield. I can't understand why an employee would ruin an entire windshield with new scratches everywhere for no reason, this is unacceptable. If I would have read all the bad reviews here before none of that would have happened so be advised NOT to come to this terrible shop. Btw I wonder where is the management?
Rachel Dimberio
I'm concerned with the work and performance of Sullivan tire. They have caused more damage to my car than good. I had to take my car to another shop to repair the issues they created. I would recommend going somewhere else if possible. Sullivan tire please do your customers better. They deserve better.
JC Roberto
Had new tires put on last year at Sullivan Tire and went back today an alighment and my complimentary tire rotation. Just before the visit, a strange noise started coming from the rear of the car—something completely unrelated to the scheduled work. Matt and the team didn’t miss a beat. They quickly diagnosed the issue and had everything taken care of within a couple of hours. The turnaround time was impressive, the price was more than fair, and the level of service was top-notch. Matt was incredibly helpful, professional, and kept me in the loop the entire time. A++++ across the board—for service, pricing, and customer care. Highly recommend!
Weicheng Dai
Service is good (why I leave at least one star) but way too expensive. They charged me $2200+ for 4 brake rotors & pads, and 2 calipers. Goodyear only needed $1200 on the quote. I had to accept the price because my brakes are shaking. In $2200+, $1144 are parts and $950 are labors. I don't know what sort of labors they have, maybe someone with diamonds and golds.
