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Sydney Prestonvia Google

about 1 month ago

everybody that works at this location is SOOO extremely nice, unfortunately they are terrible cleaners. it barely looks like the inside of the car was done. none of the center console was even touched (cup holders, shifter, open cubbies, radio), the doors still had visible dirt and dust, no vacuuming the mats, don’t think they opened the doors to do the back seat, didn’t even put in the air freshener. overall very disappointing. not worth it to buy a “package”, just get the cheapest one available and do the rest yourself

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Brenda Kiefervia Google

about 2 months ago

I have been bringing my cars to Higley and Baseline location for 8 years and they provide the best carwash! The 2 managers Fransico and Kyle are the best. They always make sure its a thorough job. I definitely recommend this wash for full service and the express wash.

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Glenn Stuvia Google

4 months ago

This location appears to be lacking in customer care and value. Even the manager seems indifferent to the issues that arise here. I purchased a monthly car wash, but the employee who sold it to me entered my license plate information incorrectly. Consequently, I was unable to use the express service on multiple occasions and was instructed to go inside to resolve the issue. However, the purpose of purchasing the express service was to avoid having to leave my vehicle. I went inside and had the issue corrected, and the manager added a sticker to my car, assuring me that it would work thereafter. Unfortunately, the issue persisted, and the employees seemed unwilling to assist me while helping other customers. I had to go inside again to report the issue, and the manager attributed it to internet problems, despite other customers not experiencing any issues. Notably, I have handicap plates, which seemed to be disregarded by the staff. This lack of customer service and care for loyal clients is disappointing. I have decided to take my business elsewhere, as there are other car washes in the area that offer better prices and service. It would be beneficial for the owners to reevaluate this location and provide additional training to the staff.

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M Dorrityvia Google

7 months ago

Took my 2018 to this car wash and it took my bumper off. Manager claimed it was my fault..His attendant saw bumper intact prior to wash. Didn't offer to replace. Takes NO RESPONSIBILITY!!!!!! New car for me. Never had problems before this place. Stay clear of this place. !!!!!!!!

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Michelle Robergevia Google

8 months ago

I paid about $40 to have my car washed and cleaned on the inside. I was really disappointed in the lack of quality of work. I took my car home and cleaned the stuff they did not. If I had wanted to do it myself, I wouldn’t have paid to have someone else do it.