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via Google
Salman Makhani
· 4 months ago
SA
Superior Appliances Repair of Houston
Fast, Friendly, and Reliable Appliance Repair in Houston
4.8(24 reviews)
$$
About
Superior Appliances Repair of Houston provides top-notch appliance repair services with a dedication to customer satisfaction. With a perfect 5-star rating from satisfied clients, their knowledgeable technicians guarantee quick diagnostics and transparent pricing. Offering same-day service and honest assessments, they prioritize impressive customer service while ensuring appliances are up and running efficiently. Whether it's dryers, refrigerators, or washers, Superior Appliances Repair is the trusted choice for all appliance repair needs in Houston.
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Location
914 Main St Suite#110, Houston, TX 77002, USA
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Services
Appliance Diagnostic Service
Quick and accurate assessment of appliance issues to identify problems and provide repair options.
Washer and Dryer Repair
Expert repair for washing machines and dryers, including noise issues, leaks, and performance problems.
Refrigerator Repair
Reliable service to fix refrigerators, ensuring proper cooling and functionality.
Same-Day Repair Service
Fast response with same-day appointments for urgent appliance repairs.
Transparent Pricing and Quotes
Honest, upfront quotes with no hidden fees or unnecessary repairs.
4.80 · 24 reviews
Overall rating
5
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Daryn Jenkins
· 4 months ago
On 03/10/2026, I hired this company for a washing machine diagnostic service call and paid $99. What I experienced instead was what I can only describe as a deliberate attempt to manufacture a problem to justify unnecessary repairs. The technician, Majid, asked for two towels, placed them in my front-load Samsung washer, soaked them in a quick cycle, then cut that cycle and ran the machine on diagnostic mode — creating a heavily unbalanced load on purpose. Diagnostic mode immediately starts a high speed spin to check the machine against its internal sensors, so when the machine shook violently as any washer would under his manufactured conditions, he immediately told me I needed all four shock absorbers replaced, quoting around $500 then quickly dropping to $400 before doing any legitimate diagnosis. I explained my situation to another more reputable technician and he described this as a textbook upsell scheme. A proper diagnostic doesn’t involve deliberately stressing a machine to create the appearance of a problem. At worst, my washer needed minor balancing nothing close to what he described. Having run a true diagnostic before he arrived, I already knew I didn’t need new parts. When I called to complain and request a refund, the call taker refused despite my full explanation. I would strongly caution anyone considering this company to get a second opinion before agreeing to any repairs they recommend. On 03/12/2026 they called me back to discuss what happened and offer a refund, but only if I took down my review. Obviously, I told them I wouldn’t take it down, but reflect the resolution. I still have not been given my refund for them attempting to destroy my machine. 0/10
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Jeremy Cerneka
· 5 months ago
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ALEX BAEZ
· 5 months ago
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Kevin Jones
· 5 months ago
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Michael Raibon
· 6 months ago
Repairman was very helpful in informing me of the issue and was quick and efficient in resolving it. I would trust Superior Appliance again to make repairs for my appliances.
