Take 5 Oil Change

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Jacob Audvia Google

25 days ago

Called to get a quote, confirmed my make, model and 6 qts of oil, was told it was 59.99 without a coupon but he could send me a 25% off that would make it 34.99. I made the 5 minute drive down the street, pull in, show them the coupon, tell them I had just called, they have me pull into the bay, all seems to be going well. They start by bringing me my back wiper blade, it was in horrible shape but I declined replacing it and told them I couldn’t afford anything but the oil change this time. They proceeded to tell me my brand new, less than 2 week old expensive front blades, are in horrible shape, corroded and dry rotted and need to be replaced asap. I was sketched out bc I knew how new they were and could plainly see from my seat that even the arm bar the wiper was on was squeaky clean and looked brand new. I once again said I can’t afford anything but the oil change. They then brought me the coolant in a squeeze bottle and tried to get me to pay 145 to have it refreshed. I declined again and once again stressed I could not pay for anything but the oil change. These men DO NOT LISTEN. The amount of upselling was annoying and embarrassing but I let it go. Time to pay and they hit me with 85 freaking dollars! More than the oil change would have been even without the coupon. And they said it’s ONLY for the oil change. They refused to budge so I had to take money out of bill money to pay for this overpriced cheap oil after being quoted less than 10 minutes before my arrival at a significantly smaller price. I leave and start to clean my windshield bc they said they topped the fluid off, and nothing comes out, when I stopped for gas I popped the hood and was disgusted to see they had broken the washer fluid line in not one, but TWO places, both being directly where it comes from the hood and has to have an actual mechanic paid to fix it. All in all this place screams sketchy and definitely will take advantage of you if you don’t know the condition of every aspect of your car. They WAY overcharge for oil changes and then refuse to honor the pricing they give prior to the oil change. Please don’t use Take 5. I know I will personally NEVER use another again. What a disgusting way to do service.

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Destini Spencervia Google

25 days ago

Called to ask about pricing on an oil change, gave my make and model, confirmed I needed 6 qts, was sent a 25% off coupon. I was told it was 59.99 without the coupon and 34.99 with it and to just show them the coupon when I arrived. I drive the 5 minutes down the road, show the guy my coupon, told him I had just called, they have me pull into the bay and everything’s going good. They do a mini inspection while doing the oil, brought me my back wiper blade(it was horrible) I declined replacing it. Then they told me my front two blades were corroded and dry rotted and I needed them replaced asap, for only 50 a piece they could do it(I had literally JUST put new expensive blades on less than 30 days prior to this visit). I declined but was sketched out that they tried to do me dirty that way. They keep asking me to upgrade and buy all these different services to which I kept saying that I just can’t afford anything extra this time. They came back at LEAST three more times after me saying that quite clearly, trying to upsell. Gets ready to be time to pay and he bring me an 85 dollar bill!! For a routine oil change!! I was quoted 35+tax and this bill is more than I would have had to pay without the coupon. They don’t budge on price and I’m stuck with 85 bucks worth of cheap oil in my car. I left angry but didn’t start any issues, drive down the road just to find that my wiper fluid they just topped off wasn’t working, when I stopped for gas I got out out check and they had broken my wiper line, not in only one place, but TWO!! Now I have to have it repaired bc they broke it up where it comes from the hood itself. I’m so mad and blown away. I hope no one ever comes here without knowing exactly what they have and what condition their car is in. Totally despicable and disgustingly overpriced. Will NEVER use another Take 5.

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rosio Pvia Google

about 2 months ago

THIS is the spot. I came in stressing about how bad my car’s oil situation was, but Boo, Shawn, Julian, and David were all incredibly kind, helpful, and informative. No judgment at all — just genuinely good energy. They walked me through everything, made sure I understood what was going on, and I left feeling so much safer in my car. They really deserve recognition for their great customer service. Highly recommend

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Angelo Rodriguezvia Google

about 2 months ago

I stopped by the Take 5 on William Cannon yesterday before heading out on a road trip to Florida, and I received excellent customer service from the team on staff. Even though there was a customer ahead of me, they made sure to acknowledge me and let me know I hadn’t been forgotten, which I really appreciated. I also had a great conversation with one of the employees, Joe. Because of their professionalism and friendly service, this will continue to be my go-to spot for oil changes and car maintenance.

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Selina Yanezvia Google

2 months ago

My first time coming here today it's right down the street from my house and stays open until 8 so I came after work. Shaun and Boo were very professional and did good work! I've never had an oil change where I stayed in the car the whole time they even offered me water while I waited. I'll be back. And really the service was great even before I got there I called to find out details about pricing and hours. The phone was answered pretty quickly and I was even given and offered a coupon to take off from my visit which did help and the woman assisting me was also very professional.