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Amber J Powersvia Google

about 1 month ago

My experience of this place was terrible. I thought finally found someone I liked locally ( it’s local so I wanted to give it another try). I liked Liz but she suddenly cancelled my appointment the same day. I was told to come in the next day and given a blonde haired lady instead. I showed her a picture of the permanent blond highlights I wanted. I told her similar to her blond hair. I came out with black highlights on grey hair and felt so upset. I had waited a month for the prev color to grow out and also took another day off work after the prev day cancellation. When I spoke to the manager she was rude, arrogant and obnoxious and tried to blame me for the mistake of her clearly undertrained staff. She told me not to complain and not to come back. VERY RUDE..DO NOT GO THERE!

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Liliana Venegasvia Google

about 2 months ago

I’ll start with I had a good experience getting a Brazilian Blowout here by Cindy but I didn’t have a great experience when going to color my hair with Corey, when booking in the salon i had told the receptionist I wanted to color my hair & go brunette I’m a level 3 brown/black color, not sure where the miscommunication was, but when I went in for my hair coloring appointment I was instantly met with “we won’t have enough time to do what you want to do”& I only wanted to go 1 shade lighter than my natural color rn! Mind you, Ive been to salons where the stylist stayed overtime with no one else in the salon to make sure my hair came out the way I asked, all I was offered after taking an Uber 40 mins out of my way for a hair appointment that was booked in person (for an event I had that weekend) was a conditioning treatment, I appreciate them reaching out and “trying” to make it right but there’s an issue either w management, the corporation, or employees- if you have fuller/ darker hair, there’s lots of other stylists in the area who won’t waste your time when booking and who also won’t make you feel like working with your hair is a burden or hassle.

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Nelleh Hellenvia Google

2 months ago

Love!! I had an apportionment booked with a stylist, when she called sick they super easily switched my stylist to Nina! She did a wonderful job—I had a full highlight and trim and she did it fast and really well. Super friendly stylists and management. I love coming here.

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Bethany Webstervia Google

3 months ago

I missed my appointment which is on me for not adding it to my calendar, but being charged $150 for no show when I was just coming in to touch up the bleach on my roots is ridiculous. The cost was not communicated before hand. The manager had very poor customer service. Kept telling me i should have known the cost because i had a baliage several years ago and made sure to tell me that the owners husband is a lawyer. I don't mind paying for no show but $150 is unreasonable. Just an overpriced salon with mid service. Cassandra did a great job with my cut a few weeks ago. The stylist isn't the salon. But this salon isn't worth is for me. Side note, someone should really dust the pier one decor. Pretty gross.

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25Hooyahvia Google

8 months ago

Our experience was fantastic!! From the moment we walked through the door, everyone was smiling and treated is well. my daughter was getting a wash, dry and getting hair straightened. The stylist had never done hair that was extremely course, curly. Yuliana did wonderful. My child was smiling and so happy with her new hair style. Addie did her eyebrows and did wonderful. We will make another appointment . THANK YOU SO MUCH FOR THE GREAT SERVICE