Patrick Toy
My last review was a 5 stars now it’s going to be 3 stars. I’d like to even go lower for a 2.5 if possible. Came in hoping to get a nice hot tea. I decided to get a holiday chai to share with my wife and daughter. Total cost with 15% tip was over $14. The tea was good and with the sugar that was added it was good by itself. It also came with a non dairy creamer to make the tea creamier. So after we were done with our serving of tea, I figure that there was still potential to get more out of the tea leaf. So my daughter went up and they told her no we don’t sell hot water. So I went up and they then charged me $0.95 for hot water. I don’t want anymore sugar just fill up that pot up with hot water. So I’m wondering what was the difference between my daughter asking and me asking. From the get to they profiled her but not me. She was also told that she needed to be a paying customer when asked to use the restroom. Wow. This is how you treat customers. Owners of Teazers do better with your staff and managers. I was a fan but now not so much. People pay to come and enjoy your product. This left a bad taste in my mouth. I hope you will. Part of Teazers is not just the tea, it’s also about the atmosphere.
