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Nina Huangvia Google

6 months ago

If I could give more than 5 stars, I would. Having Tefani & So take care of my dog has turned out to be the best decision I made when I moved to San Francisco this summer. They are truly an excellent, caring, trustworthy, and thoughtful team, and I cannot sing their praises enough. They have been taking amazing care of my husky-labrador mix, Evie, all summer, and I am so glad that when I'm swamped with work, there is Tefani & So to hop in and care for her. Thank you to Watson, Ricardo, Stina, Tyler, Daniel, and all of the folks making Tefani such a safe place for dogs. As an anxious pet parent, I am so glad I found such a trustworthy team. The team at Tefani is extremely friendly, communicative, and always happy to help with special dietary or medical needs that Evie might have. They are very knowledgeable, with a low staff-to-dog ratio; I knew Evie would be getting plenty of individualized attention every time she was with them. The facilities at Tefani are clean and well-maintained, with multiple doors that ensure safety. Scheduling and convenience-wise, the Tefani team has been SO accommodating anytime I was running a few minutes late, and even accepting Evie for boarding when I had a few emergency scheduling conflicts that meant she had to stay late. They are the most understanding partners to work with, and have made my life as a working pet parent so easy. Every day, Evie gets dropped off at Tefani between the hours of 8-9am, and goes to the dog park with the team for more than an hour. Then, they give her lunch that I provide and take her out for a potty break. I usually add the afternoon drop-off shuttle, and Evie gets dropped back at my apartment every day so I don't have to worry about missing the 5-6pm pick-up window. Shoutout to Tyler, who runs the shuttle!! He is super communicative about when he'll be dropping Evie back off and always provides an ETA and a picture of her safely at home. Boarding Evie with Tefani has also been a dream. Shoutout to Ricardo for taking the most amazing care of Evie when I have to be out of town! I boarded her for a few weeks during the summer, and I always felt so safe because I knew Ricardo was taking excellent care of her. Once, Evie got an eye infection during boarding while I was traveling abroad, and Ricardo was so considerate and thoughtful. He took her to the vet, FaceTimed me from the clinic, answered all of my questions about her healing, and provided tons of updates that really quelled my anxiety. Otherwise, he always sends adorable daily pictures of their adventures and gives her lots of cuddles when she asks for them. Evie loves Ricardo so much that she now paws at the door whenever she sees him coming to greet her at daycare. She'll jump on him, give him kisses, and make happy cries -- something she only does with the people she loves the most. I once saw the Tefani team in action when Evie and I were at the park at the same time as them. They truly love the dogs they work with, and know each dog's name by heart. They give each dog nonstop attention and genuinely care about every single one. Most importantly, the Tefani team has given such care to Evie that she is now a transformed dog in terms of her confidence. As a former stray, Evie was very shy and reserved around groups of other dogs. However, since going to Tefani, she has grown immensely in confidence and socialization skills. She is now unafraid of new dogs at the park and will even initiate play with others. This transformation of my previously shy girl becoming a confident, happier doggo has made working with Tefani more than worth it. Thank you, Tefani & So, for being the best doggy daycare I could've asked for in SF. Evie loves you all!

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Augustus Ngvia Google

6 months ago

Kopi spent a lovely summer with Tefani team and he is being cared and loved while my partner working in sf. The crew there is professional and huge animal lover!! Highly recommended! Grooming service is also fantastic! My dog has been sensitive on nail cutting or trimming but they know the gentle way to approach and handle. If you are in SF, and want your dog to have some fun, Tefani &So is the choice!

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Sean Watsonvia Google

7 months ago

I wish I was coming here sooner! I highly recommend booking a grooming appointment with Sarai (10/10). She was extremely knowledgeable about my dog’s breed (Pekingese), from the fur texture to great aftercare tips. My dog smells amazing, so I will be buying the recommended shampoo. The location is easy to access and parking on the street made it easy to run in and out for drop off and pick up. Will definitely be back!

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Laura Corletovia Google

8 months ago

As soon as Ollie reaches the front door of Tefani & So, he’s eager to go in and that says everything. He’s loved, well cared for, and, most importantly, we know he’s safe. A major bonus? He gets his grooming done here too, so there's no need to take him elsewhere. He’s surrounded by familiar faces who truly care. The team at Tefani & So clearly loves dogs, and as a pet owner, that’s all I could ask for: people who care for Ollie just as much as I do.

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kristina nakamuravia Google

about 1 year ago

I highly recommend Tefani & So Dogcare! My two dogs absolutely love coming here and get excited every time without fail. My first dog, a rescue from Taiwan who was initially very fearful, has been coming since 2020, at the start of the pandemic. Thanks to the staff’s patience and attentive care, she adjusted remarkably well. The previous owners did a fantastic job running the establishment, and when it transitioned to new management, I was curious about the transition. However, the new team has been outstanding, maintaining the same level of dedication and attention to detail. My second dog has also been a regular for the past three years and adores coming here. I use their services weekly to help during my busy work schedule, and I’m incredibly grateful to have found a place that provides such excellent care. On top of that, both of my dogs always come home happy and completely exhausted. If you’re looking for a reliable and caring dog daycare, Tefani & So Dogcare is the place to go!