
Timeless pieces, crafted with expert guidance.
The 1916 Company | Radcliffe Jewelers in Pikesville offers fine jewelry and watches with a strong emphasis on personalized service. Reviews highlight Liz’s skill with custom rings, Matt S’s patient, educational approach to luxury watches, Kristen’s dependable, on-time delivery, and Charles’s attentive guidance. Shoppers explore Rolex, Omega, Grand Seiko, Tudor, and more, with sizing support and trusted expertise.
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Personalized creation of engagement rings and fine jewelry with expert consultation and unique gemstones like lemon quartz.
Curated selection of high-end timepieces from Rolex, Omega, Tudor, and Grand Seiko, with expert guidance and sizing.
Professional watch repair services and bracelet sizing, including support for chronometer movements and home delivery options.
Expert advice on selecting gemstones and settings to match your style and preferences for custom pieces.
Comprehensive support for engagement ring purchases, including design, casting, and timely delivery for special occasions.
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Overall rating
Steadfast Sheets
I recently had my Tag Heuer Carrera serviced, and I couldn’t be more impressed with the entire experience. From the moment I dropped it off, the Radcliffe staff demonstrated a high level of professionalism and genuine care for both the timepiece and my concerns. They took the time to explain what the service would involve, giving me confidence that my watch was in expert hands. When I got it back, the difference was immediately noticeable. The watch not only looked immaculate—polished to near-new condition—but it was also running perfectly, with a precision I hadn’t seen in years. Even the small details, like the smoothness of the winding and the alignment of the hands, reflected the quality of the work. What stood out most was the attention to detail and the clear pride in craftsmanship. It’s not often you find service like this anymore. I would absolutely trust them again with any watch, whether it’s for routine maintenance or more complex repairs. Highly recommended for anyone who values both quality and reliability. Thank you so much to the Radcliffe Staff.
C L
I had an excellent experience working with Charles Chaikaew when purchasing my Rolex. From the very beginning, he was professional, attentive, and genuinely focused on helping me find exactly what I was looking for. After consulting with him and getting on the waitlist, he managed to secure the watch I really wanted in just about three weeks, which honestly exceeded my expectations. He made the entire process smooth and stress-free, keeping me informed and making sure everything was handled properly. You can tell he knows his stuff and actually cares about his clients, not just the sale. I highly recommend Charles to anyone looking for a Rolex. If you want someone reliable, knowledgeable, and efficient, he’s the person to go to.
Steven Greco
Great experience buying multiple watches from Charles at The 1916 Company. He assisted me with in store purchase, a store transfer purchase and gathering my information for future purchases. They have a great selection and knowledgeable employees that are willing to help. This location contains a variety of brands of both new and pre owned watches. Look forward to my next purchase.
Renee Wms
Came in for a simple watch link removal and left thoroughly impressed. The 1916 Company is a beautiful store, and Gregory Fisher made the entire experience top-notch — professional, personable, and welcoming. This is what great customer service looks like.
Jon Isaacson
Keane Jackson is an absolute rock star. Located me hard to find Rolex pieces in a reasonable timeframe. Makes the experience so fun and personable. Complete knowledge on the complicated movements and how the timepiece operates. Ask for him and you'll enjoy the process immensely!
Kevin Gelatt
Purchased a ring here and I could not be happier with how it turned out! Kristen was extremely helpful throughout the process and was very patient, knowledgeable, and professional. Excellent customer service and beautiful work! Top tier.