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Rebekah Smithvia Google

2 months ago

Tore out the Womens Club without notice, multiple calls to membership and cannot get ahold of anyone. Why am I paying for a gym that no longer exists? Have been a member 30 years and kept membership during covid times to support a local business, despite their unmaintained outdated facilities and lack of diverse classes during non working day hours. Hot yoga studio has no showers. Definitely do not recommend.

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Eleanor McMahonvia Google

2 months ago

I think I’m being very kind and patient when I say it’s been interesting taking 3 yoga classes a week plus Pilates in the fitness room at West . Several times I’ve blocked off the door from fumes creeping under the woman’s side. It is especially tricky in shavasana trying to relax 😳 But…… with the freezing temps and no snow , it remains one of my only escapes.

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Chevy Fowlervia Google

3 months ago

I have enjoyed going to the Alaska club West for 3 years. Unfortunately, they made the decision to shut down the basketball court at the West club which is is a main reason myself and many others joined. They made the decision without any input from their members, and gave a 10 day notice. My girlfriend joined because of the benefit of the woman’s only side, which provided a safe environment to workout in. They are closing that as well. We will both be canceling our memberships if the closures follow through. The review will change if they don’t.

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Taylor Evensonvia Google

3 months ago

They gave us 2 weeks notice that they are forever closing the basketball court. Many people, myself included, have played basketball there for decades, this group of guys playing here is the only reason I have a membership. There has never been anything Alaskan about the Alaska club, they have always maximized profits in a low competition environment in lieu of serving their members, Alaskans. -They have membership rules that are intentionally inflexible and borderline predatory, and allow for no seasonality. -The staff and leadership don’t seemed to be trained in customer service, rather corporate convenience. -They survive from a competent and aggressive sales team -Things are constantly broken. -Cleanliness is questionable. -Rates are high. I’m glad my time with them is over.

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Keith Smithvia Google

4 months ago

Absolutely predatory practices. Reviewed the contract and this should be illegal. 18 months locked in and fine print that will cost hundreds to cancel should your circumstances change. When people complain (as most miss such fine print intentionally crafted so) they reply woth gaslighting saying "sorry you were unhappy with the terms you agreed to". When the fine print is numerous convoluted and ambiguous writing. Which is why they only present the terms at time of sale, rather than posting terms on their site. Anyone that can sell such a contract is a morally bankrupt individual.... please, I implore you take this thing home and read it. This little snake had the audacity to think i was stupid enough to sign it.