Lola Nelson
Called to make an appointment and was redirected to their bot/online scheduling system which made and confirmed my appointment. I showed up and waited 30 minutes outside because the door was locked and no one was there. Another customer also came who had booked online. If you want us to use the online system to book appointments then maybe have a human checking it to make sure it's booking appointments for when staff is actually working. So now I'm on my way to my job interview looking like Chewbacca. - A formerly happy and now ex customer






