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Stacy DeMarcovia Google

3 months ago

The staff here is amazing. The climbing is great and some of the courses are changed out weekly which always keeps things new. The whole climbing community is welcoming and helpful regardless of your skill level. Our whole family of varying ages and abilities loves climbing at The Bloc!

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Lexi Monroyvia Google

6 months ago

Friend was in town and we decided to try rock climbing for the first time. Instruction was clear and staff was friendly. Equipment was also well taken care of and facility was clean. The place isn't large, but definitely puts in a workout and there were also children climbing, so there are a few beginner friendly spots! Definitely worth a try and they also have pass deals if you end up enjoying and want to climb regularly!

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gctrailsvia Google

7 months ago

We really love coming here - the staff are friendly 100% of the time. Other climbers here are friendly and helpful, climbing culture is very inclusive. We will absolutely keep coming! The white van out front however casts a glare into the building and never fails to sear my eyes which does have a bit of an adverse impact on my climbing - maybe the owner of the van can park somewhere else or somehow shade the glare (sorry to be nitpicky). But, we will keep coming back!

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Jasminvia Google

8 months ago

UPDATE: I wanted to update my review to reflect that management reached out promptly after I shared my experience. They were very professional and acknowledged that the dismissive interaction I had with the staff member is not how they expect employees to treat customers. I appreciate them taking this seriously and addressing it with the employee. They also clarified that the treadmill has been intermittently malfunctioning and that they were hoping to repair it rather than replace it outright. Management mentioned they would bring up the idea of adding a sign with troubleshooting steps to help members in the meantime. Overall, I still really like this gym and think it has a great community and usually very friendly staff. It’s clear that management cares about feedback and is willing to improve communication and maintenance. Thank you for taking the time to respond thoughtfully. Initial Review: I really like this gym overall and think it has a great community. All the staff are usually very friendly, so I was surprised by this particular staff member’s response. One of the treadmills often doesn’t work, and when I asked about it near closing time while the other treadmill was already in use, I was told, “Yeah, it just does that.” I ask him if there is a way to troubleshoot it and he just kept saying it does that and management knows. Later, I figured out you can actually reset it by unplugging it and turning it back on. When I mentioned this, I wasn’t trying to argue but just let him know so he could pass it on to other members. He wasn’t rude, but he kept saying the same thing over again that management knows and it just does that. He was dismissive about me making a suggestion that would help other members. I was surprised by his reaction, but maybe he was just frustrated? Regardless it is not an excuse to be dismissive. It would help to have a sign explaining how to troubleshoot it, or better yet, be proactive and replace it since people are paying to use equipment that works. Clearer communication and maintenance would go a long way.

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Jackie Mcmahonvia Google

about 7 years ago

Had an awesome first time. Everyone was very friendly and we enjoyed chatting with Shannon. My SO purchased his first pair of climbing shoes here which work well so far and are comparable in price to online shopping. There are plenty of routes which provided a good range in ability. We look forward to many more climbing adventures here.