The Camp Transformation Center

Name: The Camp Transformation Center
Address: 12630 East Northwest Highway, Dallas, TX, 75228, US
Telephone: (469) 591-1190
Price range: $$
Rating: 2.5

Transform Your Fitness Journey with Support and Community!

2.5(11 reviews)

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About

The Camp Transformation Center is a fitness hub located in Dallas offering a vibrant environment for health enthusiasts. Customers highlight the friendly atmosphere and supportive staff, making workouts engaging and welcoming. Despite some challenges with membership cancellations and communication, many appreciate the camaraderie among gym members and the dedication of trainers. Please carefully review all membership terms to ensure a positive experience at this fitness center.

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Location

12630 E NW Hwy, Dallas, TX 75228, USA

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Information

12630 East Northwest Highway

Dallas, TX, 75228

(469) 591-1190 thecamptc.com/locations/garland-texas

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Services

Group Fitness Classes

High-intensity, fast-paced workouts led by certified coaches in a supportive group setting.

Personal Training

One-on-one sessions tailored to individual fitness goals and needs.

Transformation Programs

Structured programs focusing on weight loss, strength building, and overall wellness.

Community Support

A welcoming environment with fellow members and staff to motivate and assist during workouts.

Wellness Consulting

Guidance on nutrition, lifestyle changes, and fitness strategies to enhance results.

2.50 · 11 reviews

Overall rating

Lyzette Rodriguez

via Google

· 5 months ago

I am very disappointed with my experience. I requested that my membership not renew and tried to contact the gym multiple times by phone and through Instagram and Facebook, but I never received a response. This morning I was still charged for the membership. I no longer live in the area, so it has been difficult to resolve this. I am simply asking for confirmation that my membership will not renew and a refund for the charge that was taken after my request. I hope someone from the gym can respond and help fix this situation soon.

Solangel Franco

via Google

· 6 months ago

I would strongly caution anyone considering joining this gym. I have been trying to cancel my membership for months. I followed the cancellation process, sent multiple emails, and made repeated phone calls — none of which were returned. Despite my clear requests to cancel, they continue charging my account every month. There has been zero communication, zero accountability, and no effort to resolve the issue. At this point, the recurring charges feel intentional and predatory. No business should ignore cancellation requests while continuing to bill customers. I am now disputing the charges with my bank and filing a formal consumer complaint. If you value transparency and integrity in a business, I would look elsewhere.

Taj

via Google

· 11 months ago

Terrible Experience – Felt Trapped and Scammed I honestly wish I never joined. They make everything sound amazing at first, but once you’re in and want out, it’s a different story. I told them I wanted to cancel, was assured it was done—but nothing was confirmed in writing. Then the charges kept coming. When I reached out again, they played dumb and then turned aggressive, even threatening legal action. It’s clear they care more about money than helping people. Don’t fall for it like I did.

Virginia Sanhouse

via Google

· 11 months ago

Do NOT sign up here! They are openly scamming people and signing people up without the customer knowing what they are getting into. They are lying and not documenting anything. They will take your money and lie straight to your face if you want to cancel. they don't allow anyone to cancel and if you want to, they lie about it and say they've canceled but never do. This place is a huge scam and only want your money, they don't care about their clients.

Virginia Sanhouse

via Google

· 11 months ago

Be Cautious – They Don’t Let You Cancel The Camp may seem great at first, but beware—once you try to cancel, things go downhill fast. They don’t give written confirmation, they just say “we’ll handle it,” and then continue charging your card. If you question it, they shift the blame or ignore you completely. Eventually, they’ll even involve an attorney to try and collect. It’s a shady way of doing business. There are better fitness programs out there that are upfront, honest, and supportive—this one isn’t it.

Maria del Carmen Alvarez

via Google

· 1 year ago