Comprehensive cleaning of all living areas, kitchens, and bathrooms with our systematic approach.
Additional focused cleaning tasks that rotate each visit to address different areas thoroughly.
Meticulous attention to surfaces, corners, and often-missed spots for a gleaming finish.
Manager drop-in at the end of cleaning to ensure satisfaction and address any concerns.
Regularly scheduled cleanings to maintain a consistently clean and fresh home environment.
I am so very grateful to Carolyn and Connie for my first home cleaning experience… These two are rock stars! They were extremely thorough with an eye for detail, and truly went above and beyond in their efforts. I couldn’t be happier! The way this company handles everything- from the initial quote to even a supervisor checking in on everything during the first cleaning, it felt professional & thorough and exceeded all my expectations!
Crew was on time, friendly, and did a great job today. We really like how they rotate through additional tasks/cleanings per area each visit, while including the usual tasks. And a Manager will drop in at end to check in & ask how it went. Very professional Team.
We just had the pleasure of welcoming a cleaning crew into our home, and I can honestly say—they transformed the space. Every surface gleamed, every corner was cared for, and the energy they left behind was nothing short of rejuvenating. Their attention to detail was impeccable, their professionalism unmatched, and their kindness made the entire experience feel like a gift. If you're looking for a team that doesn’t just clean, but truly restores your space, look no further. We are beyond grateful.
This place is terrible. The communication from management is extremely lacking. There seems to be no accountability taken. The teams vary greatly in their cleaning quality. Sometimes work is terrific and other times it is awful. There is no consistency. Their only objective is making money, not ensuring that the job is done to the best standard possible. Some teams appear much more detail oriented while others rush through, missing things throughout the home. I am very dissatisfied with this company and will not be returning. Have included a few pictures of areas not being completed properly.
I had one of the worse experiences with this franchise location and the supervisor, Lisa. The first two cleans went very well. After that, it was downhill. I called to complain after the next cleaning was sub par with many things overlooked. Lisa reassured me they would do better. Yet, she sent the same crew to my home and again it was a disaster. Another email and more calls. I asked for a refund because it was THAT bad! I received an email from Lisa stating that she had issued a credit to my account. Well, I never received a dime back. I had to file a charge dispute with my bank. Take a good look at these pictures. This is what I found when I returned to my home after the crew left.

Professional home cleaning with meticulous detail and rotating task system for consistently fresh spaces.
No photos available
The Cleaning Authority - Cleveland provides comprehensive residential cleaning services in Westlake and surrounding areas. Our professional teams use a systematic approach with rotating deep-cleaning tasks to ensure every corner of your home receives thorough attention. We focus on detail-oriented cleaning, from gleaming surfaces to rejuvenated spaces, backed by supervisor check-ins for quality assurance. Serving homeowners who value cleanliness and convenience with reliable, scheduled service.
Claim The Cleaning Authority - Cleveland to update business info, respond to reviews, and access analytics.