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The FIX
Expert device repairs with fast, reliable service—your trusted tech fix in San Jose.
4(5 reviews)
Business
$$
Expert device repairs with fast, reliable service—your trusted tech fix in San Jose.
The FIX is a premier electronics repair shop located in San Jose, CA, specializing in fast and affordable repairs for iPhones, iPads, and other devices. With a 4.8/5 Google rating from over 345 reviews, we pride ourselves on expert diagnostics, quality parts, and excellent customer service. Whether it's battery replacements, screen fixes, or charging port repairs, our skilled technicians ensure your devices are restored to mint condition quickly. We offer transparent pricing and stand by our work, making us a go-to destination for reliable tech solutions in the community.
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Comprehensive repairs including battery replacements, screen fixes, and charging port issues using quality parts.
Expert assessment to identify problems with your electronics, with diagnostic fees often waived with repair.
Professional application of screen protectors with warranty options for added device protection.
Quick and efficient repairs to minimize downtime, often completed while you wait or shop nearby.
Cost-effective repair services that save you money compared to manufacturer quotes, with transparent flat rates.
I purchased a screen protector from this merchant on Black Friday two years ago and was explicitly given a lifetime warranty for free screen protector replacements. They provided me with a card and instructed me to write my device’s IMEI number on it so I could receive future replacements. I’ve used this same card multiple times over the last two years with no issue. When I went in today for another replacement, the merchant suddenly claimed that my card “wasn’t valid,” that it “wasn’t his handwriting,” and gave several other excuses. They have clearly changed their policy and are now refusing to honor the warranty they originally promised. This business does not stand by its word. They do not honor past purchases, change their rules whenever they want, and leave loyal customers without the service they were guaranteed. I do not recommend this place at all. Do not believe a word they say
They were very helpful and replaced the faulty battery in my iPhone, but the pricing was quite high — $50 for diagnostics and $110 in total for the battery (though the diagnostic fee was waived with the replacement). I’d recommend they revise their pricing since the battery costs about the same as a genuine Apple one.
I brought in my 7th generation iPad, which I had almost decided to throw away after Apple quoted me $350 for a repair. At that price, I figured I might as well buy a newer model. Thankfully, I decided to take it to The Fix instead, and I’m so glad I did. The technician was extremely helpful and offered a reasonable price to diagnose whether the issue was the battery or the charging port. It turned out to be the battery, and the total cost was only $109. They returned it to me in mint condition! I’m very satisfied with the service and only wish I had known about The Fix months ago. I highly recommend them to anyone needing iPad repairs! Oh and the icing on the cake - he didn’t charge me taxes and gave me a flat rate! Thank you, The Fix!
Great quality work and fast turn around time! Fixed both my screens and I was able to get some shopping done with the Wife.
. my first encounter with him was satisfying the people that were very nice. When I first went in. They gave me a great deal for two devices one being an iPhone and the other being iPad. I had a little bit of a issue as my Wi-Fi did not work once the repair was done and my iPhone 13 had a little glitch, but at the end of the day they were able to resolve all the issues and fix the problems so I’m satisfied with the results. They seem like good people and people that want to help the community with the repairs. They need on their devices overall give them a 4.5 out of five great customer service and once again, the character, the issue, which I really do appreciate
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