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The Hot Tub WhereHouse
Your Santa Clara destination for premium hot tubs, expert installation, and reliable service.
4.2(5 reviews)
retail-store
$$$
Your Santa Clara destination for premium hot tubs, expert installation, and reliable service.
The Hot Tub WhereHouse in Santa Clara is your trusted local source for high-quality hot tubs, spas, and accessories. With a 4.8-star rating, we pride ourselves on offering a wide selection of models on display, professional installation, removal of old units, and dependable after-sales service. Our knowledgeable, low-pressure team led by veteran Chet ensures a seamless experience from selection to setup. Whether you're dreaming of a new spa or need repairs, we provide exceptional value and customer care.
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Browse a diverse showroom with multiple spa models on display, offering options to fit various budgets and preferences.
Expert delivery and setup of your new hot tub, including removal and disposal of your old unit for a hassle-free experience.
Reliable maintenance and repair services for hot tubs, including heater replacements and component fixes.
Supply of replacement parts like heaters, couplers, and other spa components to keep your hot tub running smoothly.
Knowledgeable, low-pressure advice from our team to help you choose the perfect hot tub for your needs.
Chet & his team are killer! Professional, respectful, integrity & patient. Delivery was prompt & set up was a breeze. Price was great - highly recommended
I suspect the majority of these reviews are from employees and ownership. I purchased a Versa Therm Hot Tub Heater replacement and within 3 months the couplers started diseitegrating. I noticed black flecks/pieces inside of the hot tub. Soon afterwards the couplers started leaking. I returned the unit to Hot Tub Wharehouse for the 1 year Warranty, which they refused to honor. They claim the Manufacturer said that I probably over tightened the couplers. This is non-sense of courese and does not explain the disentigration of the plastic itself. The customer service refused to hear my concern and offered no help. The Versa Therm products are garbage - lesson learned. Next time it will be Balboa only and not from Hot Tube Wharehouse.
I have been a customer since 2020 during the pandemic. Removal and replacement of old tub was very professional and went very smoothly. Service of new tub has been performed in a timely manner and with friendly clientele. I would highly recommend contacting Chet if considering replacement of your old hot tub or installation of a new one.
We bought from Hot Tub Warehouse Repair could not be more pleased. Chet and his staff are hard-working people who we trust and frequently recommend. He’s a military vet with a can-do attitude. He and his staff have provided superb service at reasonable prices and have a gorgeous showroom we stroll through when dreaming about our next purchase. This is the place to buy your spa!
An Aladdin's Cave of spas with plenty of models on display to choose from. Chet and staff were friendly, knowledgeable and low pressure. Hauling away and disposing of our old spa was an added bonus. I don't know how they compare price-wise.
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