TP
The Pool Doctor
The Pool Doctor delivers reliable pool care you can trust.
4.6
Home Services
$$$
The Pool Doctor delivers reliable pool care you can trust.
The Pool Doctor is a trusted pool and hot tub service contractor in El Sobrante, CA, serving the Oakland area. Reviews highlight friendly, knowledgeable staff, reliable maintenance, timely communication, and thorough work—from equipment upgrades to weekly pool care. Clients praise neat cleanup and professional results after each visit.
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Regular cleaning, skimming, and chemical balancing to maintain optimal water quality and clarity.
Expert repair and installation of pumps, valves, filters, and other pool equipment for efficient operation.
Comprehensive maintenance and repair services for hot tubs to ensure proper function and hygiene.
Updating pool equipment, replacing mastic, and performing renovations to enhance durability and aesthetics.
Precise chemical testing and adjustment to prevent issues like staining and ensure safe swimming conditions.
Overall rating
dennis siegler
excellent customized service. Explained everything clearly and no pressure
Delia Cavizo
Husein arrived as scheduled and worked diligently on replacing valves that were leaking and installed a new pump as welI. I have the pool doctor service my pool weekly and am pleased with the way my pool looks and operates!
anna tomlin
I've been using the Pool Doctor for over 20 years and they have done an excellent job of maintaining my pool and providing other services as needed.
Tj Klaeft
John Holson
Excellent service over the years. Hussein our technician is fantastic.
Emily Leiderman
TL;DR: One of the least responsive, least honest, least effective services I have ever encountered! We bought a home with a pool, and the previous owners had been paying the Pool Doctor to service it. We took over the contract about 5 months ago. Since then, the Pool Doctor has: 1) Sent people weekly to open the gate, walk into the property, turn around, and leave. They did not realize we have cameras. They charged the previous owner for months of visits that lasted 30 seconds and did nothing. They left weekly slips claiming that they had done work they had not done. 2) Sent about 5 different technicians over the course of 5 months. Although the owner of the Pool Doctor knows about our pool's specific requirements, he didn't share them with the techs. There was one experienced tech who showed up briefly, but he wasn't informed about our specific pool so made errors. 3) Installed a floating chlorine dispenser without asking or informing us. They did not secure the floater as is recommended by the manufacturer. Floaters are not recommended for this type of pool. The floater got caught under the cover at the stairs and stained the steps. 4) Spent the last three months refusing to talk about how to repair the steps. They've said a) it wasn't their fault, b) ok, it was their fault but they would soon to fix it, c) not called for months, d) ignored repeated calls and emails, and e) refused multiple different suggestions for how to fix the problem. I will update if they ever fix the bleached steps.
