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Esmeralda Lopezvia Google

about 2 months ago

One would think on a slow day, wait times for the rock wall and meltdown areas would be minimal, however not in our case. Not only did we have to ask them to "open" these areas, it took them forever. Employees on their phones and not very friendly. Seems like a good venue, but customer service & attention to detail is severely lacking.

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Louis Bookervia Google

3 months ago

Had my daughter's 7th birthday party here. She had a blast. My party host, Adrian was attentive and amazing!! Shout out to the manager Cindy for an awesome time and party package!! Needless to say, we had fun!

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PaintballL1fevia Google

5 months ago

First time at the rush park it was very nice and very clean . Cindy was at the front desk and helped us out with the prices & what they have to offer as far as attractions . 10/10 to take your toddler or even middle sized children to have fun .

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Rosa Martinezvia Google

10 months ago

Highly recommend having your kid’s birthday party at rush fun park! Staff was very friendly and accommodating! Easy set up and easy clean up. We had our party during the weekday and it was the best decision we made. Low crowds and higher security because they have a wristband process to protect your kids. Because our party was during the weekday the party staff was very attentive. We appreciate how smoothly everything went. Thank you 🙏

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Stephanie Hvia Google

11 months ago

Terrible experience!! Brought my daughter to spend her birthday here. It wasn’t a birthday package but just something I bought her to do on the actual day of her birthday. The big slides were closed down completely. The attractions that require an employee to assist were closed because there was only 1 employee available for the attractions at the time. I went to the counter twice to ask when the rock wall would be open and both times was told the 1 available employee was attending the other attraction. Meanwhile there were 4 employees at the front counter. When they finally did open the rock wall area they only allowed the kids to climb 2 rock walls then they had to remove the harness and get back in the line that didn’t have anyone in it 🤦🏽‍♀️ not sure what the point of that was. I’ve been to the universal city location and I’ll probably go back to that one next time. The employees here are not kid oriented and only slack off. The guy literally told her she couldn’t get on any others and that he was closing the attraction after the 2 kids in line went. At what the price is for 3 hours and socks I would expect at least an attendant at each attraction.