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The Spa at Grandover, Greensboro
The Spa at Grandover, Greensboro: Resort‑level pampering with personalized massages.
4
Spa
$$$
The Spa at Grandover, Greensboro: Resort‑level pampering with personalized massages.
The Spa at Grandover, Greensboro is a resort-style spa within a Greensboro hotel, offering massage services and full spa-day access. Guests praise Maggie and Andrea for highly personalized massages, and many enjoy the vegan option and the salad served during spa days. Some reviews note locker room and service concerns, signaling opportunities for continued guest care. Located at 1000 Club Rd, Greensboro, NC 27407.
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Customized massage sessions targeting stress relief and muscle tension, performed by skilled therapists.
All-inclusive packages offering multiple treatments, access to amenities, and lunch for a full-day retreat.
Professional manicures and pedicures with premium products for hands and feet care.
Rejuvenating facials tailored to skin types for cleansing, hydration, and anti-aging benefits.
Shared treatments in private suites designed for romantic getaways or special celebrations.
Day-long use of resort facilities including pools, saunas, and locker rooms for a complete wellness day.
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Overall rating
Cori P
I resisted writing this review until now because I was so upset with the way I was treated at this high end spa and just couldn't deal with writing a review the time. I have to express how appalled I am to have been treated like a second class citizen. My husband bought me a gift card last Christmas that would have covered several treatments. I was pleased with my first experience though I felt the front desk staff could be more courteous. I believe substandard staff usually starts with poor management, and this brings me to my next experience. My second experience was absolutely abhorrent. I booked a spa day for myself on my birthday. I planned an afternoon at the spa beginning with a swim, sauna, lunch at the resort and then end with a massage. Upon checking in I was refused a locker in the luxury spa locker room and was told I had to use the general outdated pool locker room which was at the pool level, because I arrived too early before my spa booking. I was shown to the pool locker room and was given an old stained robe to use. After my swim I went downstairs to use the spa sauna and showers. I asked if I could get a locker at that time. I was refused again and told I could only get a locker 10-15 minutes before my massage appointment. So I had to go up and down levels between the spa locker room and pool locker. I went to have lunch and returned 15 minutes before my appointment when the same girl told me she just gave away the last locker!!!! Just so I didn't have to go back upstairs to the pool locker, I was given a Grandover paper bag to put my clothes into and I took my purse in with me to my massage appointment. I was fuming and my massage experience became a venting therapy session with the massage therapist who was very kind and apologetic. It's been a year since I recieved the gift card from my husband and I still have money on it because after my birthday experience I haven't wanted to go back.
Grant Anderson
The best massage I have ever had in my life. Maggie was the best I will absolutely be back! She actually listened to my problem areas and addressed them.
Dustin A.
Can honestly say that I had the best massage of my life. Andrea was absolutely amazing. My husband had an equally excellent massage with Maggie.
Christina Taylor
I came here for a girls weekend recently. The spa service was wonderful, and we had access to the other spa amenities for the whole day which was really great. They get 4 stars instead of 5 because the pool and hot tub could use some love and the spa locker room really needs a private changing area.
Earth Feathur
Lovely spa day!!! Vegan option was not hard but could be better. I had a beautiful salad and asked them to just give me all the veggies they had available in place of the meat. I wound up with some awesome artichokes!!! My pedicure was lovely and I truly had an amazing service. I will return again and bring some friends.
