Ariel Gonzalez
I think this place has been low review bombed lately, but my experience yesterday was quite the opposite! I was greeted with a tea and aroma towel then taken down stairs to the lounge and given a tour of that amenities. I arrived a little less than an hour to enjoy them and took advantage of the complementary valet (validated). I still had time to treat myself to the steam room and pool that had great jetted seats that weren't too strong just relaxing. Perfect beginning! I was offered a beverage and snacks were available! 2 types of cookies and a granola mix. The lounge also has a couple of lounge beds to add to the relaxing atmosphere. I had the triple scrub and a custom massage. Both providers were absolutely amazing and accommodating and made me feel comfortable. I was sad when it ended but everyone was so nice. The only down side were the clientele. Some of the white spa guests stared and did not want to sit next to me and another minority guest. So I wouldn't take the complaining reviews seriously. Very entitled people seem to be the common customer.
