
Town Web Design, LLC: Municipal websites that are easy to use with responsive support.
Town Web Design, LLC helps towns and municipalities build and manage user-friendly websites from its Madison, Wisconsin base. Clients praise a collaborative process, meticulous attention to detail, and fast responses that keep projects on track. Clerks report easy learning curves, residents subscribing easily, and the ability to post minutes, notices, and events, with staff ready to assist. Some reviews mention timing issues.
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Custom design and development of websites tailored for towns and local governments, including features like forms, news updates, and event calendars.
Ongoing technical support, updates, and troubleshooting to ensure your site runs smoothly with responsive assistance.
Training for town staff to easily post minutes, notices, and updates, empowering self-management of the website.
Setup of secure online payment options for residents to pay fees and taxes conveniently through the website.
Comprehensive management of domain registration and reliable hosting to keep your website accessible and secure.
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Overall rating
John Thomas
Found Town We have Web via a search for municipal website builders and very happy I came across their site. We ended up using Town Web to create our website from scratch and they exceeded our expectations. Town Web was able to get our website created and operational in far less time than quoted. Their customer support has been easy to work with, and the same with the website builders. We have not experienced anything which would make us regret our decision to use Town Web. I highly recommend them!
Joshua Eastwood
I had a terrible experience with Town Web. Their service was not delivered on time, and communication was lacking throughout the process. They overpromised and underdelivered at every step. As a design agency, I expected professionalism, but what I got was missed deadlines and excuses. Easily the worst design service I've worked with. Would not recommend.
Timothy Tollefson
I have been using Town Web since I became the Clerk for the Town of Harmony, about 6 years. I had no training when I took over and it has been simple enough to learn on my own. When I need help, their support staff are very responsive. Through promotion of our website with our residents, we now have a good number of subscribers and the word gets out quickly to our residents.
Victoria Edwards
The Town of Boykins, Virginia needed a new website to help residents get access to town forms and news without risking Covid-19 exposure by visiting the town hall. We were unable to reach anyone from our old website host to help us update or even renew our domain registry. Town Web came to the rescue. They designed and got the site running.. The site is extremely user-friendly and I, the town clerk, can easily post the minutes, notices, committee updates, or upcoming community events with ease. The best part is, they will post all of that for me if I am unable. We are excited to add online payment options for our residents soon and it is all thanks to Town Web and their amazing staff. Town Web has really helped our little rural town join the 21st century.
Deborah Amery
Our town worked with Town Web on developing our new site. They were willing to go the extra mile and work in collaboration with our town team. Their attention to detail and quick responses to any issues that arose was exceptional. Our town residents are very happy with the new site and its ease of use.