Trixie Girl Blow Dry Bar- Michigan Ave

I made a last minute appointment (one hour before a wedding ceremony) in a panic with a failed attempt to do my own hair for a very formal wedding. El Brand accepted the appointment and was prepared for the scramble situation. She fixed me up in about 20 minutes and made a gorgeous updo that was perfect with for the event. She was so patient and calm with me, even though I was kind of in a panic and a major time crunch. I would absolutely go to her again, in a pinch or not, she was AMAZING and I got so many compliments on my hair!

I am writing this review to document a very troubling experience at the Trixie Blow Dry Bar Michigan location. I booked my appointment by phone and explicitly stated that I am a Black woman with textured hair. I was informed the blow dry service would be $85 as long as it did not exceed an hour and a half. Upon arrival, there was only one stylist, who had ample time to assess my hair and discuss expectations. However no consultation was had, and minimal communication throughout the service. For context, I previously worked at a blow dry bar and am familiar with standard industry practices. A blow dry service—especially for textured hair—includes washing, conditioning, blow-drying, and finishing with hot tools (such as a flat iron) to ensure the hair is fully smooth and polished. When my appointment ended, my hair was left voluminous, frizzy, and clearly unfinished. No hot tools were used. I was told this was the end of my service. When I explained that this did not align with industry standards or my experiences at other blow dry salons, the owners were contacted and responded in a condescending and dismissive manner. Rather than addressing the incomplete service, they minimized my concerns and made it seem as though my expectations were unreasonable. I left without receiving the service I paid for and felt that my hair texture was treated as a problem rather than something the salon is equipped to serve. Accepting clients with textured hair while failing to provide equitable service—or clearly communicate limitations beforehand—is unacceptable. I would not recommend this location to anyone with textured hair unless major changes are made in training, communication, and accountability.

💖 Amazing Experience! I recently visited Trixie Blowdry Bar with my mother and sister to get our hair and makeup done for a wedding, and the experience was absolutely fantastic from start to finish! The staff was incredibly nice, welcoming, and helpful. They made us all feel so comfortable and ensured we were happy every step of the way. More importantly, the results were stunning! The stylists and makeup artists did an outstanding job. All three of us looked and felt absolutely beautiful. We received so many compliments throughout the entire night at the wedding. Seriously, multiple people complimented us and even remarked that they wished they had gone to Trixie Blowdry Bar instead!

Victoria is by far my favorite go to stylist for braids! She puts in a lot of effort and detail into making them last and look unique and beautiful! Will be coming back for sure.

Vicky was an absolute doll! After a long day of traveling and just having received the news of my favorite family member passing- her kindness was much appreciated. She was warm and welcoming- then went straight to work. She was super sweet and professional. What impressed me most was how knowledgeable she was about the products she was using on my hair. For my long haired girlies(shoulder length or longer) - extended blow out still includes having your hair washed! Thanks Vicky!