Shawn Moore
When I spoke with Rachael, I had told her that I had a number of boxes that I was unable to lift and the furniture was to be moved to my new apartment. She explained that it would take 6 and 1/4 hours to move from a storage unit to less than one mile to my 2nd floor apartment. Now, I had no clue that the day before the move I was able to move every one of those boxes which just left the furniture. They (Cornelius and his partner) showed up promptly at 9 am and they did not use the tv boxes as Rachael said they would use, they did not wrap the pictures or mirrors in any wrap and were not as careful as I would have thought they were going to be! Nothing was broken or damaged, and I was so thankful that they had done this move. They said they put together one bed, but my bed could not be put together for the screws and stuff were not attached to the bed. They explained that I had to go to the furniture store or Lowe’s and purchase new hardware for my bed. I asked if they would be able to come back and help me with it and they said yes, but they would have to check their schedule and see when they could get by. I told them that I had the hardware and they said they could come on New Year’s Day but for another $100.00 a piece for each of them. I was in shock because I had just paid them over 1300.00 for the move and I tipped them a hundred dollars each, and fed them from my own food. I was very thankful for all they had done, and yet, they still wanted me to give them more money. I am sick, going through chemo, I’m 52, have no one to help me, and they were asking for another $100.00 dollars a piece to come over and put my bed together. They also informed me that they didn’t have to take what I gave to them which was a Delta shower head, LG WASHER AND DRYER, and many other things that I could have sold or donated, but they seemed grateful. But when I explained that I had no money to give to them, they said that they could have charged me $250.00 for trash fee and that is when I knew that they were only out for themselves and they didn’t care! Thank you, but no thank you! I’ll pay someone who has a heart! Thank you for your help, time, service, but the follow through on your end was less than I had hoped for! Tbh, after using this company, I found out that there are several companies that are less expensive and do exactly what they are supposed to do which includes putting things together! If you are looking for a company that has your best interest at heart, then I recommend you look for one with comparable prices and find one that fits your needs, and budget! This company is way too expensive and gratitude goes far for most, but not them!
