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Katherine Sandsvia Google

2 months ago

Was here today and witnessed a very unprofessional and rude interaction (on the stores behalf) between a customer and what I believe is the manager/owner. A customer had brought two large bags of clothes for them to go through, and I guess Uptown decided to only take one piece of clothing. When the customer came back, apparently Uptown Cheapskate GAVE ONE OF HER FULL BAGS AWAY TO ANOTHER CUSTOMER. I was astounded watching and overhearing this, and I thought that was very, VERY unprofessional of Uptown. Secondly, what I believed was the owner/manager offered NO COMPENSATION NOR SOLUTION and acted very rude with said customer, I don't think she even apologized. I could not even imagine if I was that customer; I would have been furious. This really affected how I feel about Uptown Cheapskate, and I don't think I will be ever coming back. Right now, I noticed that multiple poor reviews about this store were specifically because of the rude owner/manager, which clearly makes sense after today! I will make sure to tell more people about this experience. BTW, if you decide to bring your clothes here for them to go through, be prepared for them to take only your most expensive item in exchange for $3. Truly, it's not worth the time.

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June Julyvia Google

2 months ago

We came in with two big bags of clothes that we couldn't fit in or take with us during our move. The staff was busy at work or attending to other customers clothes, but the owner still took the time to explain the wait time and answered my question about how the selling process worked. 10/10 solid thrift store with a good selection. I got a sick mötley crüe shirt! 👌🙏

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Malibu99 Grayvia Google

2 months ago

I am an Elementary teacher for LAUSD. My entire family shops at Uptown Cheapskate Torrance (Grandma included) Until last night. An employee basically screamed at me in a demeaning manner to put my purse behind the counter. Now mind you, I’d already been there for over 40 mins and my basket was completely full. My two children (college student & Redondo Union High) had their arms full too. In the past year no employee has ever asked me nor my family to keep our purse/money behind the desk. After that rudeness, we didn’t buy anything. The fact that she argued with me over her barking tone was ludicrous. In the car I asked my children was it something they really wanted bc one rotten monkey doesn’t steal the show. And they did. So I went back in and purchased 2 items under $20- way less than I intended to spend before Christmas. I also asked the employees name and found out she’s the OWNER!!! WOW! So I explained how her tone was uncomfortable and felt racist. She gave a condescending smirk and a very fake apology with a chuckle. The regular employees apology was more sincere than the owners. I told the rude owner that Everything happens for a reason and she agreed. (5 mins later) BLESSINGS ALERT!!!!! Drove one block down to Goodwill. I FOUND EVERYTHING I was looking FOR:) So, I thank the owner of Cheapskate. I found the mini-backpacks purses that were adorable (I was about to buy a not so cute one from cheapskate) and the checkout lady was SUPER NICE! So, please check out the Goodwill store on Hawthorne. My children found the same items, better prices, better quality and better customer service. I literally skipped out of the store bc I was so happy. (That feeling when you found some cute stuff for cute prices walk) Happiest customer because I DID NOT buy from Uptown Cheapskate Torrance. Getting to the meat and potatoes: Clothes I purchased at Goodwill. I love love mini backpacks that look like purses. Those really help me as a teacher carry around All my trinkets. So, that was my purpose in going to Uptown Cheapskate. I told my children to buy me one of those for my Christmas gift. But, when we went I couldn't find any cute ones. So I settled for a super small version. Then the owner opened her mouth and I was out the door. The disrespect was too great. While driving I saw Goodwill literally 3 mins away. My children stated to whine, like not another store. (What can I say, I like to shop) lol We went in and BAM! I found so many perfect mini-purses/ backpacks I couldn't choose. So, l'm not upset anymore bo I'm grateful that the owners purpose was to get me to leave so I good find the true treasure. I'm happy like the picture of daughter. Merry Christmas

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Marilyn Collisonvia Google

3 months ago

The employees you have working for U are doing a great job!! They are all good at dealing with customer service. I have no complaints, you have a great business going on, ive been coming to your store since you opened and it gets better every time i come. Whatever your doing keep it up. Im impressed! See U soon

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Thayne Davisvia Google

7 months ago

I had a great experience shopping at Uptown Cheapskate in Torrance. Went in looking for a backpack. Added some outfits too. The store is really well organized, which makes browsing super easy. They have a wide variety of clothing and accessories at prices that are very reasonable. The staff was friendly and welcoming, and I never felt rushed while looking around. Definitely a spot I’ll keep coming back to when I want stylish pieces without spending a fortune