Jessica Herrera
Not impressed at all, should have gone to Rockwall urban air as planned. When I arrived the girl at the counter wouldn’t let me buy tickets with her, she kept pushing us to buy through the QR code. I tried and it wasn’t working, I informed her of this and asked her if I can just buy them with her & she kept on pushing the QR code on me bc that’s what her manager said. She even tried her self and it wasn’t working, after multiple times of me asking if I could buy them with her she finally helped me. What could have been an easy check in took roughly 10 min. Now the trampoline park it self I was truly disappointed because I’ve been to other urban airs and have always had a great experience. Nothing seemed to be in order, no employee at designated room monitoring. We bought the unlimited pass just for nothing. I would not come back here again. Parents save your time and money and go elsewhere.






