Claude
This was my first time interacting with VCA since I had to bring my cat for overnight monitoring and fluids. I was really nervous, especially seeing some of the older reviews, but all of the staff was very kind, prompt, and patient. They walked me through what they'd be doing, let me know I could call to check-in throughout the night, and answered all my additional questions. I left him overnight, everything went well and he was checked out in the morning. A staff member helped me bring in his carrier the night before, and promptly got him ready when I arrived to take him back to the vet. They were all very nice and my cat was prescribed a "very good boy" and that they "hope he feels better soon." Which thankfully I can say he is doing a lot better now :) My one con is that even though it's technically the cheaper ER hospital in the area, it's still a bit pricey, especially since you have to pay up front if you don't have care credit or any other credit card available. I was already told how much the night would cost at the vet prior to heading over, and they made sure to show me the itemized invoice so I didn't feel blindsided by the costs. However, that's something to keep in mind if funds are tight. Overall, I'm glad I was able to trust my cat in their care during this really stressful time.






