VCA Katy Trail Animal Hospital

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Linda Behelervia Google

19 days ago

I have great confidence in the abilities of Drs. Sarah McKenny and Mandy Waller. They treated my two dogs through multiple illnesses and were instrumental in ensuring that both had the highest levels of care. These doctors were both direct and open about what to expect, which made me a better pet parent. I am grateful that we had them as our vets.

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Scott Vandekerckhovevia Google

about 2 months ago

For over six years, VCA gave our chihuahua the very best care we could have ever hoped for! Leaving Dallas for an upcoming move out of state will require us to find a new vet and the bar is set remarkably high. The front desk and booking staff were always super accommodating in getting our pup in whenever we needed. Billing was always straightforward and we relied on their detailed invoices for submission to our pet insurance company that never turned our claims away. Pro tip: INSURE YOUR ANIMALS! It's totally worth it. Doctors Snyder and Morchower were the most expert professionals who took on our dog's health as if he was their own. At just five pounds, they handled him with the most gentle touch and only took action that improved his life all the time. From detailed blood panels, to allergy treatments, and routine maintenance, we never even questioned their actions; had total confidence in them every visit. One standout scenario, though, was when our dog fell incredibly ill while we were a thousand miles from home. He was at an emergency vet in a different state and Dr. Snyder leaned in to help guide us with the team of vets there. It was remarkable. Once we got home to Dallas, Dr. Snyder's consistent follow-up only made things improve more. We were so grateful for her kindness all the time. She's just the best vet we've ever worked with and would recommend her to anyone. We will miss the VCA Katy Trail staff here in Dallas and hope to find another team that can match their level of service down the road. It won't be easy. A+ all the way and thanks for supporting "Big" Lou and us for many years!

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Niousha Panahivia Google

5 months ago

I recently took my cat, Yogi, for his annual exam, and I couldn't be more pleased with the experience. From the moment we arrived at VCA Katy Trail, we felt welcomed and cared for. Dr. McKenny was incredibly knowledgeable, professional, and kind, treating Yogi with such genuine compassion that it truly warmed my heart. What impressed me the most was how Dr. McKenny and her amazing assistant took their time addressing all my questions with patience and clarity. Yogi barely noticed his shot, thanks to Dr. McKenny's gentle approach. She also provided invaluable advice on preventative care and diet, which gave me great peace of mind. I feel incredibly lucky to have found VCA Katy Trail. Dr. McKenny’s dedication and warmth make all the difference, and I will definitely be returning for Yogi's future care. If you're looking for a veterinarian who truly cares, I highly recommend Dr. McKenny and her team.

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gail bradleyvia Google

8 months ago

I love this place and most importantly Kelce Lou loves them too! I literally have to pull her out the door when we leave. I’ve never had a bad experience here. I’ve seen 3 of the vets and they have all been amazing and very helpful. The staff is wonderful, the communication and concern is above and beyond. I highly recommend them!

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Jennifer Hvia Google

over 1 year ago

If this place took care of people, I would go there. As it stands, I have been visiting Katy Trail since it opened with my pack (one English Bulldog and five Dobermans over the years). From the moment someone picks up the phone, you are in expert hands. I have called crying, exhausted, frustrated, hysterical, confused, and scared at all the things my dogs have done/experienced, and Katy Trail has everything in hand. I drive from Far North Dallas to use this clinic, and I will continue to use Katy Trail as long as I have dogs. From vaccines to exams, tummy troubles to teeth cleanings, cancer to “what the heck is this,” Katy Trail’s team of amazing veterinarians, techs, and staff have handled it. The doctors are top notch with the best bedside manner in the world. They have handled three cancers, seizures, a brown recluse spider bite, bladder infections, IBD, kidney issues, liver issues, eye injuries, paw injuries, mystery injuries because the dog “woke up like that,” side effects from surgeries, teeth, and precocious puppies that like to eat everything. They have kept my dogs alive and healthy, even when my dogs decide to push the envelope and eat their bandages or become vomit comets. When there is no more that can be done, Katy Trail is there. I have made “that” decision four times, and once I had the opportunity to bring my girl to Katy Trail to say goodbye. Those moments are brutal, but she was surrounded by people who truly loved her. When my red Doberman died, there was not a dry eye in the house. Everyone who worked there was heartbroken. I was heartbroken. We grieved together. I have never experienced compassion on that level when losing an animal. Katy Trail has acupuncture, cold laser therapy, and so much more to offer. They also have the best specialists on speed dial and do not hesitate to contact those who can help my dogs when needed. I have met and used the best of the best because of my affiliation with Katy Trail. You hear horror stories about vets not doing a good job, poor customer service, or other issues. This has never happened in over two decades of care (or however long they have been open). There is no other vet clinic that can compare. Just get in the car and come here. You will be glad you did.