Jessica
I’m shocked by how comfortable Dr. Do is neglecting her patients. My cat was seen for urinary issues and stones. Dr. Do sat on abnormal lab results for 9 (NINE) days and couldn’t take 10 minutes to call me and prescribe much-needed antibiotics. I called the clinic twice during those nine days and was told both times that she would be reaching out soon. She never did. I eventually had no choice but to escalate the issue, and she STILL didn’t call me until nearly 5PM that day. By that point, I had already switched my cat’s care to Dr. Pietro at Venetian’s sister hospital in Murieta. He promptly ordered the antibiotics after seeing her lab results. Dr. Do only called to “apologize” and say “there is no excuse.” Obviously there isn’t. For nine days I gave Dr. Do the benefit of the doubt, thinking that maybe she was sick or dealing with a family emergency. Nope. She just lacks professional ethics and showed zero urgency while my cat ran around with a raging UTI for nine days. Absolutely ridiculous, I do not recommend her at all. The rest of the staff was really sweet as always.
