Brenna
Today is my Mom’s birthday, and we wanted to honor our memories of her love of Lobster Bisque Birthday Lunches. Unable to dine in at a restaurant due to work obligations, we decided to order lobster bisque from Ventano, which we had heard was a great local Italian restaurant. The photo on Uber Eats looks fantastic and states that the soup comes in a sourdough bread bowl. The delivery took a very long time because the driver “had another stop along the way,” which is extremely frustrating when one is paying a hefty premium for the delivery with all the fees and the tip on top of the already overpriced food. When the soup arrived, the bag was wide open, making it a potential food safety issue. Additionally, the soup was cold, and the container was not even full, and there was one lonely token piece of lobster. There were no sourdough bread bowls. There were only two wimpy breadsticks in the bag. The lobster bisque miserably failed expectations and looked nothing like the photo. Between the gross misrepresentation of the food, the potential for the driver to tamper with the food, the lengthy delivery time, and the price tag of over $50 for two cups of overly seasoned cold fish water which left a horrible aftertaste and a disappointing bday celebration, we are crossing Ventano off our list of local restaurants to support due to serving overly priced, low quality food that tastes like it came from a food court at the mall. Sorry, Mom. We tried. I hope they have better lobster bisque in heaven.
