Vets Now Hospital Manchester

My dog received absolutely 5 star service from Vets Now Manchester. From admission to discharge, he received the best possible care. I can't thank Vet Tom and the whole team enough. I was kept updated by Tom throughout the whole process and he took the time to discuss every aspect of my dog's care with me in detail. He was also kind enough to give me a courtesy call to check on my dog the day after he had come home. The whole Vets Now team are amazing. Thank you.

Visit on 24/1/26 at approx 7:30pm. Staff, including Owen who was the person I spoke to on the phone initially, the two lovely female reception staff, and the two vets I saw during my visit were very kind, attentive and thorough. They answered all my questions and put me at ease. The vet office is incredibly clean, warm and welcoming. My wait wasn’t too long (perhaps not a lot of emergencies on the night I was there) and I came away feeling like my concerns had been listened to. Myrtles now doing a lot better, thank you!

We recently lost our beautiful cat poppy aged 10. I had gotten up early a couple of weeks ago and found her spinning round on her side, head twitching and making a strange crying sound. I rang the vets panicking and they quickly told me to get her there ASAP. Within 15 minutes she was with them. They did full blood work but unfortunately her chances of recovery were very slim and I appreciated their honesty as its an incredibly hard decision to take as it is, so their honesty about her slim chances helped me realise the best thing for her despite our pain. We had a lovely intern vet (think she was called kayla/macaila) or similar (sorry everything was a blur) who was so kind, and patient with us. Poppy was handled with care and she made her as comfortable as possible on a bed for her for us to spend some time with her. She answered all my questions and nothing was too much trouble. Me and my daughter broke down in tears and she was just so lovely. She gave us her collar, which in the moment I wouldn't have thought to do, and even took her paw prints and some of her fur. The whole experience was obviously incredibly sad but the staff were just so lovely and handled everything for me, even the claim through the insurance as it takes the pressure off grieving fur parents. I got her back today with a lovely card too. Thank you for your compassion, from the lady on reception, to our intern vet, the lady who called me to say Poppy was back to collect, you were all amazing.

Daisie, our fit, never ill 13.5 yr old Bichon Shih Tzu cross, was going off her food and had become very lethargic. She didn't want to jump in or out of the car, which was NOT like her at all. The next day I noticed she wobbled slightly one day after she came down stairs. I thank God I did. I was sure something was wrong, so we took her to our normal vets that day, and they referred us to VetsNow for a CT scan, within 2 hours, which showed a mass on her spleen. As there weren't any others we decided to operate, dispite her age, as she was normal very fit and healthy. Vets Now were wonderful, very kind, understanding, approachable and knowledgeable. NOTHING was to much trouble, all the staff were lovely. We know Daisie was lucky, her operation was curative. Whilst we were at Vets Now we saw just how dedicated they all are to saving your pets life, and how compassionate they are. I would not hesitate to take any of my pets to Vets Now again if their situation was life threatening. Daisie is now well on her way to a full recovery, and we're hoping to have her for a few more years yet. As far as the cost are concerned, yes, it was more expensive and came as a bit of a surprise, but on the flip side they are open 24/7, they are VERY well kitted out and basically just waiting to help your pet.

An absolutely essential service in your pets hour of need. We took our 3 year old French Bulldog "Winnie"" to Vets Now Whitefield after she suffered complications due to a seizure. Unfortunately, Winnie couldn't be saved but the level of care she received from the staff was amazing. We'd like to thank all the staff & Vets at Vets Now Whitefield for all the support, love, empathy & sympathy they showed both our cherished little girl & us at one the cruelest most desperate times of our lives. We were truly touched by your words....