heartitude
The glasses themselves are great. The optometrist was excellent.. The big problem is the front desk secretary was not customer oriented. At the desk, when I asked for adjustment she took my glasses and bent them from crisp right angles ‘|_|’ to a ‘U’ shape with her bare hands resulting in me being unable to see depth nor left or right properly. I was expecting measurements, a precise look at the ear and nose to see if they fit, but I received none of that. Now, I'm left with new crooked glasses that have one leg in the air when set down. I asked for more adjustments and explained the problem, but I was not satisfied. I can bend my own glasses like that, and I did bend them back to normal after the dissatisfying visit, however, I wanted a professional fit and wasn't treated so. Disappointing customer service for such a highly rated place.
