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Warby Parker Santana Row
Stylish eyewear with exceptional service—find your perfect frames in-store or online.
4.2(5 reviews)
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doctor
eyewear-and-opticians
health-and-medical
1 / 10
About Warby Parker Santana Row
Warby Parker Santana Row offers a curated selection of trendy and classic prescription glasses and sunglasses in San Jose, CA. Our friendly opticians provide personalized assistance with frame selection, fittings, and adjustments, ensuring a comfortable and stylish experience. With affordable pricing and a focus on customer satisfaction, we make eyewear shopping enjoyable for individuals and families. Visit us for in-store browsing or explore our online options for convenient eyewear solutions.
Location
334 Santana Row #1005, San Jose, CA 95128, USA
Services Offered
Prescription Glasses Fitting
Personalized assistance in selecting and fitting prescription frames with expert optician guidance.
Sunglasses Collection
A wide range of stylish sunglasses for sun protection and fashion, available with prescription options.
Frame Adjustments and Repairs
On-site tuning and minor repairs to ensure your glasses fit comfortably and last longer.
Lens Replacement Services
Affordable lens replacement for scratched or damaged lenses to extend the life of your frames.
In-Store Browsing and Try-Ons
A relaxed environment to explore trendy and classic frames with helpful staff support.
Reviews
4.2(5 reviews)
Rating Distribution
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via Google
about 2 months ago
This is my first time purchasing from Warby Parker! I appreciated the variety of stylish frames available for both glasses and sunglasses. On top of that, the opticians, Fernando and Patti, provided excellent and friendly customer service. I'll definitely keep Warby Parker in mind when considering new glasses in the future.
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Annie Nguyen Blakelyvia Google
3 months ago
Got many pairs of glasses here over the years. They have many trendy and classic styles that I like. The staff is always attentive and helpful. I notice my lenses get noticeably scratched after a few years compared to other glasses I’ve bought but the lens replacement is also substantially less costly. It’s fun to stop by and browse their frames when I’m feeling like an accessory refresh.
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Jacqueline Tuttlevia Google
3 months ago
Both workers in the store were very helpful and friendly. They helped me choose frames, tuned up my current glasses, and replaced a broken case. I have had my glasses made here for 10 years and continue to return to this company. I do go into a store instead of using their online service.
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Prashant Merchantvia Google
4 months ago
Not a great experience. We brought our kids here to order prescription glasses, and my wife and I clearly requested receipts showing our children’s names for proper insurance filing. Instead, the receipts listed my name, making them unusable for claim purposes. To make matters worse, the phone number listed for the store goes unanswered, and the 1-888 customer service line has unreasonably long wait times. I’ve now had to email Warby Parker’s corporate support and am still waiting for a response. For a company that specializes in prescription eyewear, failing to provide basic documentation in 2025 is simply unacceptable. Unless this issue is corrected, I have no reason to return—other than to return the glasses.
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Carmen Ionescuvia Google
4 months ago
Had a wonderful experience shopping for glasses! Dominic and team were very helpful and offered just enough assistance while also giving enough "space" to browse and try on everything i wanted! Perfect customer service! thank you!
