Weather Engineers, Inc.

On three different occasions, top technicians with assistants came to work on our two units because they are on the decline due to age and proximity to the ocean air. Though they each spent close to three hours on every call, there was no service charge because we have the yearly contract with Weather Engineers. The techs (Krispin, Mark & Jamie) were punctual and kept us informed if they were detained. They wrote detailed notes and studied the notes on the history of the repairs, They also consulted with each other to guarantee continuity and consistency. They explained to my husband and me the work they had done and what we could expect. All were professional, personable and polite. I must mention that in the office, Whitney was always friendly, helpful, and efficient. She responded quickly to our situation and sent a tech our way to trouble shoot. I cannot say enough about the great work the team at Weather Engineers.

This is an outstanding company with outstanding techs. Of course my heat went out as soon as the weather turned cold. I called Weather Engineers. They sent someone out the same day. The first tech, Levi determined that there was a problem with the voltage coming into the system. He recommended I call American electrical. American electrical came out the next day and fixed the voltage that was coming into the unit. Called weather engineers back and Kyle arrived early. Got the system working again and performed some preventative maintenance. He pointed some things I needed to do in the future. He is extremely knowledgeable and very thorough. I had a great experience with Weather engineers starting with the two dispatchers I spoke with as well as Levi and Kyle. I would highly recommend them.

Jasen Campbell was so pleasant and professional on our most recent AC check up. He was very detailed in his presentation in reviewing both of our units. Honestly, we have never been disappointed, one single time since we started this relationship with Weather Engineers! Danny Towers was our introduction to Weather Engineers through my then employer. Thanks to that wonderful relationship, we decided to use them as our personal home AC company for many many years now. We don’t hesitate to recommend them to friends and family as they truly treat us as family. Well done, Jasen and thanks so much!

B-annual maintenance. Excellent customer service. It is nice to have the team caring for your home to have consistency. Questions answered courteously, even though he probably received the same inquiry multiple times before mine. Followed special request to call.upon arrival taking caution not to ring door bell or knock. Both of these actions upset our kitties. The anxiety was avoided by the caution Jason used. I proudly recommend Weather Engineering to all areas they service Jacksonville is blessed by this company.

This is the first time I met Jasen from Weather Engineers. It was to be a seasonal inspection of our HVAC system, part of a semi-annual contract. Unfortunately, he discovered a problem with a weak capacitor which needed to be replaced. Before I approved the installation, he carefully explained the nature of the problem, and he took before and after photos to demonstrate what was done, since the unit is on the roof of the condo building. Jasen also described the other elements he inspected and the results. I felt pricing was fair, and I was very comfortable with the integrity of the repairman in identifying the need for the correction. You should also know that I had been using a competitor for the last several years, but finally canceled that relationship because setting appointments was so difficult, and multiple rescheduling happened at the last minute. Then the rescheduled time turned out needing rescheduling! I finally gave up on them, Weather Engineers was recommended by a couple of satisfied neighbors, and I had my inspection within a matter of days. I am pleased so far!!!! (The annual contract price for my condo, including two inspections, was $249.00. The capacitor repair was $166.00.)