Sasha Gardner
If I could rate my experience zero stars I would. I have been coming here for almost 20 years since I was a child and never have had such disrespect in my life there up until two weeks ago. I collect antique clothing and resell sometimes, I saw a dress that I was interested in and it was marked super high(an amount I couldn’t make anything off of if I tried to resell) and the dress wasn’t anything outrageously decorative, it was just a basic mid 1910s silk house dress she added some beading to to make it her Sunday best, so I did what you’re supposed to do and go ask the ladies up front to see if the seller could do any better. Well you would’ve thought I committed the greatest offense to mankind by asking that question, the First Lady asked me twice if I’m sure that I wanted to do this as if I had lobsters crawling out of my ears. She ended up shuffling me to this other woman who was way worse. She was dealing with another customer and the person I was waiting to hear back from called her and she said to this lady in line after picking up the call “don’t you hate insulting offers” not knowing I was right there behind her to hear it (which I’m not sure if you’re aware but that’s terrible customer service skills, a worker of an “establishment” belittling someone’s question and trying to gain clout and relevancy from the peanut crowd is wholly base and unimpressive to where she shouldn’t be at the counter). so I spoke up and said “oh you mean my offer?” and she pursed her lips and got this whole holier than thou attitude and effectively asked why I’m trying to screw her venodrs! I kindly tried to explain that as a reseller I have to make some money off of items and I wouldn’t even get the 195 for said dress if I listed it so that’s why I offered x amount for it which in terms of plainness and basic construction, that’s a fair price for me, and if it sits here any longer on a hanger it has a higher likelihood of being damaged by other customers wanting to look through things (I’ve had this happen before when I’ve had booths, it happens inevitably) and this lady did not like the fact that someone was trying to explain something to her that she wasn’t as informed on. She quickly retorted that it’s great Edwardian (which it’s not Edwardian since that era ended in 1909-1910 and this dress was 1913-1916) and that I should effectively have more respect when all I did was ask someone if they could look into getting a better price on an item; which I thought is what you’re supposed to do at an antique shop. I am not a bad or unreasonable person and I tried to have a professional dialogue with these people who were automatically discrediting of my knowledge and experience, fully uninterested in anything I had to say or offer and so much condescendence and vitriol from such old women.





